All Stories

  1. Organizational Ambidexterity and the Hybrid Middle Manager: The Case of Patient Safety in UK Hospitals

    Article • Human Resource Management, April 2015, Wiley

    Dr Nicola Burgess

  2. HR Practices and Knowledge Brokering by Hybrid Middle Managers in Hospital Settings: The Influence of Professional Hierarchy

    Article • Human Resource Management, March 2015, Wiley

    Dr Nicola Burgess

  3. A qualitative study of the knowledge-brokering role of middle-level managers in service innovation: managing the translation gap in patient safety for older persons’ care

    Article • Health Services and Delivery Research, September 2014, National Institute for Health Research

    Dr Nicola Burgess

  4. Facilitated modelling with discrete-event simulation: Reality or myth?

    Article • European Journal of Operational Research, April 2014, Elsevier

    Dr Nicola Burgess

  5. The Knowledge Brokering Role of the Hybrid Middle Level Manager: the Case of Healthcare

    Article • British Journal of Management, August 2013, Wiley

    Dr Nicola Burgess

  6. Evaluating Lean in healthcare

    Article • International Journal of Health Care Quality Assurance, March 2013, Emerald

    Dr Nicola Burgess

  7. The applicability of the Viable Systems Model as a diagnostic for small to medium sized enterprises

    Article • International Journal of Productivity and Performance Management, November 2012, Emerald

    Dr Nicola Burgess

  8. Service improvement in the English National health service: Complexities and tensions

    Article • Journal of Management & Organization, September 2012, Taylor & Francis

    Dr Nicola Burgess

  9. SERVICE IMPROVEMENT IN THE ENGLISH NATIONAL HEALTH SERVICE (NHS): COMPLEXITIES AND TENSIONS

    Article • Journal of Management & Organization, August 2012, Taylor & Francis

    Dr Nicola Burgess

  10. SimLean: Utilising simulation in the implementation of lean in healthcare

    Article • European Journal of Operational Research, May 2012, Elsevier

    Dr Nicola Burgess

  11. Rapid Modelling of Patient Flow in a Health Care Setting: Integrating Simulation with Lean

    Article • September 2010, Springer Science + Business Media

    Dr Nicola Burgess

  12. The building blocks of an operations strategy for e-business

    Article • The TQM Journal, June 2003, Emerald

    Dr Nicola Burgess

  13. Supply network strategies and supply chain management for e-business

    Article • Operational Research, January 2002, Springer Science + Business Media

    Dr Nicola Burgess