All Stories

  1. The megaclass as a service production system and the challenge of facilitating its continuous quality improvement: Towards a research agenda in a complex domain

    Article • Quality and Reliability Engineering International, August 2018, Wiley

    Professor Irena Ograjenšek

  2. Official Statistics and Statistics Education: Bridging the Gap

    Article • January 2017, De Gruyter

    Professor Irena Ograjenšek

  3. JOS Special Section on The Role of Official Statistics in Statistical Capacity Building – Editorial

    Article • December 2016, De Gruyter

    Professor Irena Ograjenšek

  4. Rejoinder: More on Enhancing Statistics Education with Qualitative Ideas

    Article • International Statistical Review, December 2015, Wiley

    Professor Irena Ograjenšek

  5. Enhancing Statistics Education by Including Qualitative Research

    Article • International Statistical Review, December 2015, Wiley

    Professor Irena Ograjenšek

  6. The ENBIS-14 Quality and Reliability Engineering International Special Issue

    Article • Quality and Reliability Engineering International, October 2015, Wiley

    Professor Irena Ograjenšek

  7. ENBIS-16: Conference Announcement

    Article • Quality and Reliability Engineering International, September 2015, Wiley

    Professor Irena Ograjenšek

  8. ENBIS-15: First Announcement

    Article • Quality and Reliability Engineering International, October 2014, Wiley

    Professor Irena Ograjenšek

  9. SERVQUAL Surveys

    Article • September 2014, Wiley

    Professor Irena Ograjenšek

  10. Statistical Analysis of Survey Data

    Article • September 2014, Wiley

    Professor Irena Ograjenšek

  11. Selection and Validation of Response Scales

    Article • September 2014, Wiley

    Professor Irena Ograjenšek

  12. Internal and External Quality Measures

    Article • September 2014, Wiley

    Professor Irena Ograjenšek

  13. Design and Testing of Questionnaires

    Article • September 2014, Wiley

    Professor Irena Ograjenšek

  14. Community Satisfaction in Post-socialist Cities: Factors and Implications

    Article • Lex localis - Journal of Local Self Government, April 2014, Institut Za Lokalno Samoupravo in Javna Narocila Maribor

    Professor Irena Ograjenšek

  15. The Concept and Assessment of Customer Satisfaction

    Article • November 2011, Wiley

    Professor Irena Ograjenšek

  16. SERVQUAL and the process improvement challenge

    Article • Quality and Reliability Engineering International, July 2011, Wiley

    Professor Irena Ograjenšek

  17. Is statistics becoming the number one discipline for business and industry?

    Article • Quality and Reliability Engineering International, December 2010, Wiley

    Professor Irena Ograjenšek, Professor Henry P Wynn

  18. Qualitative Research in the Service of Understanding Learners and Users of Statistics

    Article • International Statistical Review, April 2010, Wiley

    Professor Irena Ograjenšek

  19. Slovenian Employers and the Challenge of the Longer Working Life

    Article • Revija za socijalnu politiku, July 2009, Pravni Fakultet Sveucilista u Zagrebu (Law School of the University of Zagreb)

    Professor Irena Ograjenšek

  20. Conceptualizing tourist satisfaction at the destination level

    Article • International Journal of Culture Tourism and Hospitality Research, June 2009, Emerald

    Professor Irena Ograjenšek, Vesna Zabkar

  21. Design and Testing of Questionnaires

    Article • March 2008, Wiley

    Professor Irena Ograjenšek

  22. Internal and External Quality Measures

    Article • March 2008, Wiley

    Professor Irena Ograjenšek

  23. Selection and Validation of Response Scales

    Article • March 2008, Wiley

    Professor Irena Ograjenšek

  24. SERVQUAL Surveys

    Article • March 2008, Wiley

    Professor Irena Ograjenšek

  25. Statistical Analysis of Survey Data

    Article • March 2008, Wiley

    Professor Irena Ograjenšek

  26. The Link Between Human Resource Management and Company Performance

    Article • Journal of East-West Business, May 2004, Taylor & Francis

    Professor Irena Ograjenšek, Nada Zupan