All Stories

  1. Understanding street-level bureaucrats’ attitude towards clients: Towards a measurement instrument

    Article • Public Policy and Administration, August 2018, SAGE Publications

    Steven Van de Walle

  2. Homogeneous National Management Policies or Autonomous Choices by Administrative Units? Inter- and Intra-Country Management Tools Use Variations in European Central Government Administrations

    Article • Public Performance & Management Review, April 2018, Taylor & Francis

    Steven Van de Walle

  3. Explaining variation in perceived managerial autonomy and direct politicization in European public sectors

    Article • International Review of Administrative Sciences, March 2018, SAGE Publications

    Steven Van de Walle

  4. Where Comparative Public Administration and Comparative Policy Studies Meet

    Article • Journal of Comparative Policy Analysis Research and Practice, January 2018, Taylor & Francis

    Steven Van de Walle

  5. A signaling perspective on bureaucratic encounters: How public officials interpret signals and cues

    Article • Social Policy and Administration, December 2017, Wiley

    Steven Van de Walle

  6. Do tax officials use double standards in evaluating citizen-clients? A policy-capturing study among Dutch frontline tax officials

    Article • Public Administration, November 2017, Wiley

    Steven Van de Walle

  7. Compensating citizens for poor service delivery: Experimental research in public and private settings

    Article • Public Administration, July 2017, Wiley

    Steven Van de Walle

  8. Cost-effectiveness, domestic favouritism and sustainability in public procurement

    Article • International Journal of Public Sector Management, May 2017, Emerald

    Steven Van de Walle

  9. When public services fail: a research agenda on public service failure

    Article • Journal of Service Management, October 2016, Emerald

    Steven Van de Walle

  10. Do public officials trust citizens? A welfare state perspective

    Article • Social Policy and Administration, June 2016, Wiley

    Dr. Lihi Lahat, Steven Van de Walle