All Stories

  1. Bringing all clients into the system – Professional digital discretion to enhance inclusion when services are automated
  2. Networking and e-government for local development - experiences gained by entrepreneurs in small enterprises in Sweden
  3. Municipal Contact Centres: A Slower Approach Towards Sustainable Local Development by E-government
  4. Policy entrepreneurs in networks: implementation of two Swedish municipal contact centres from an actor perspective
  5. Regional e-governance: promoting entrepreneurial behavior in public administration
  6. Towards Inclusive E-Government
  7. Trust in secure public e-services: translating polices into use
  8. Incentives for Inclusive E-Government: