All Stories

  1. Service quality and customer satisfaction in liner shipping

    Article • International Journal of Quality and Service Sciences, June 2015, Emerald

    Dr Vinh Van Thai, Mr Kum Fai Yuen

  2. Management of disruptions by seaports: preliminary findings

    Article • Asia Pacific Journal of Marketing and Logistics, January 2015, Emerald

    Dr Vinh Van Thai

  3. Solving the Security-Trade Puzzle

    Article • Journal of Applied Security Research, July 2014, Taylor & Francis

    Dr Vinh Van Thai

  4. The Impact of Corporate Social Responsibility on Customer Satisfaction, Relationship Maintenance and Loyalty in the Shipping Industry

    Article • Corporate Social Responsibility and Environmental Management, April 2014, Wiley

    Dr Vinh Van Thai