All Stories

  1. Critical strategic issues for the integration of facilities management into the development process

    Article • Property Management, August 2017, Emerald

    Matthew Tucker

  2. Cultural integration of external service provider employees into client workplaces

    Article • Journal of Facilities Management, September 2016, Emerald

    Matthew Tucker

  3. The rationale to integrate facilities management into the development process

    Article • Property Management, August 2016, Emerald

    Matthew Tucker

  4. Critical success factors of an effective repairs and maintenance service for social housing in the UK

    Article • Facilities, April 2014, Emerald

    Matthew Tucker

  5. Implications of a sustainability policy for facilities management organisations

    Article • Facilities, July 2011, Emerald

    Matthew Tucker

  6. Healthy, productive workplaces: towards a case for interior plantscaping

    Article • Facilities, April 2011, Emerald

    Matthew Tucker

  7. Improving service provision through better management and measurement of customer satisfaction in facilities management

    Article • Journal of Corporate Real Estate, November 2010, Emerald

    Matthew Tucker

  8. National standards of customer satisfaction in facilities management

    Article • Facilities, July 2009, Emerald

    Matthew Tucker

  9. Customer performance measurement in facilities management

    Article • International Journal of Productivity and Performance Management, June 2009, Emerald

    Matthew Tucker

  10. Collaboration in property and facilities management

    Article • Property Management, October 2008, Emerald

    Matthew Tucker

  11. Performance measurement in facilities management: driving innovation?

    Article • Property Management, August 2008, Emerald

    Matthew Tucker

  12. User perceptions in workplace productivity and strategic FM delivery

    Article • Facilities, April 2008, Emerald

    Matthew Tucker