All Stories

  1. Categorization of control measures in food safety management systems

    Article • British Food Journal, December 2017, Emerald

    Yannis Politis

  2. Robust extensions of the MUSA method based on additional properties and preferences

    Article • International Journal of Decision Support Systems, January 2015, Inderscience Publishers

    Yannis Politis

  3. Logistics service quality and its effects on customer satisfaction in the manufacturing companies’ supply chains

    Article • Journal of Modelling in Management, July 2014, Emerald

    Dr Apostolos Giovanis, Dr YANNIS NIKOLAOS POLITIS, Yannis Politis

  4. A Sector-Oriented Methodology for the Development of Business Excellence Model—An Application in the Greek Hotel Industry

    Article • Journal of Quality Assurance in Hospitality & Tourism, April 2011, Taylor & Francis

    Yannis Politis

  5. Self-assessment for measuring business excellence: The MUSABE method

    Article • Total Quality Management & Business Excellence, November 2010, Taylor & Francis

    Yannis Politis

  6. A business excellence model for the hotel sector: implementation to high‐class Greek hotels

    Article • Benchmarking An International Journal, July 2009, Emerald

    Yannis Politis

  7. The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach

    Article • European Journal of Operational Research, June 2008, Elsevier

    Yannis Politis

  8. Multicriteria methodology for the evaluation of a Greek engineering department

    Article • European Journal of Operational Research, July 2004, Elsevier

    Yannis Politis

  9. Satisfaction Benchmarking and Customer Classification: An Application to the Branches of a Banking Organization

    Article • International Transactions in Operational Research, September 2002, Wiley

    Yannis Politis

  10. Customer satisfaction measurement in the private bank sector

    Article • European Journal of Operational Research, April 2001, Elsevier

    Yannis Politis

  11. Multicriteria methodology for the evaluation of higher education systems: the case of an engineering department

    Article • Operational Research, January 2001, Springer Science + Business Media

    Yannis Politis