All Stories

  1. A Ten Country-Company Study of Sustainability and Product-Market Performance
  2. An Assessment of the Exporting Literature: Using Theory and Data to Identify Future Research Directions
  3. Stock Returns on Customer Satisfaction Do Beat the Market: Gauging the Effect of a Marketing Intangible
  4. An Abnormally Abnormal Intangible: Stock Returns on Customer Satisfaction
  5. Adjusting the Warm-Glow Thermostat: How Incentivizing Participation in Voluntary Green Programs Moderates Their Impact on Service Satisfaction
  6. Assessing Performance Outcomes in Marketing