All Stories

  1. How to design and implement a TQM system in order to increase its impact at the bottom line.

    Article • International Journal of Quality & Reliability Management, September 2016, Emerald

    Dr. Satish Mehra

  2. On adopting quality orientation as an operations philosophy to improve business performance in banking services

    Article • International Journal of Quality & Reliability Management, October 2011, Emerald

    Dr. Satish Mehra

  3. On the application of quality management concepts in education

    Article • International Journal of Quality & Reliability Management, April 2009, Emerald

    Dr. Satish Mehra

  4. Implementing total quality management with a focus on enhancing customer satisfaction

    Article • International Journal of Quality & Reliability Management, October 2008, Emerald

    Dr. Satish Mehra

  5. Aligning operations, marketing, and competitive strategies to enhance performance: An empirical test in the retail banking industry

    Article • Omega, October 2006, Elsevier

    Dr. Satish Mehra

  6. A strategic review of operations and marketing functions in retail banks

    Article • International Journal of Service Industry Management, August 2006, Emerald

    Dr. Satish Mehra

  7. A simulation‐based comparison of TOC and traditional accounting performance measures in a process industry

    Article • Journal of Manufacturing Technology Management, April 2005, Emerald

    Dr. Satish Mehra

  8. Purchasing management and business competitiveness in the coming decade

    Article • Production Planning & Control, October 2004, Taylor & Francis

    Dr. Satish Mehra

  9. Enhancing educational learning through some TQM principles

    Article • International Journal of Quality & Reliability Management, October 2004, Emerald

    Dr. Satish Mehra

  10. The perceived impact of JIT implementation on firms’ financial/growth performance

    Article • Journal of Manufacturing Technology Management, March 2004, Emerald

    Dr. Satish Mehra

  11. Total quality as a new global competitive strategy

    Article • International Journal of Quality & Reliability Management, December 2003, Emerald

    Dr. Satish Mehra

  12. TQM as a management strategy for the next millennia

    Article • International Journal of Operations & Production Management, May 2001, Emerald

    Dr. Satish Mehra

  13. Efficient consumer response as a supply chain strategy for grocery businesses

    Article • International Journal of Service Industry Management, October 2000, Emerald

    Dr. Satish Mehra

  14. Operationalizing productivity improvement programs through total quality management

    Article • International Journal of Quality & Reliability Management, February 1999, Emerald

    Dr. Satish Mehra

  15. Management leadership and productivity improvement programs

    Article • International Journal of Applied Quality Management, January 1999, Elsevier

    Dr. Satish Mehra

  16. Perpetual analysis and continuous improvements: a must for organizational competitiveness

    Article • Managerial Finance, January 1998, Emerald

    Dr. Satish Mehra

  17. Cost management system: an operational overview

    Article • Managerial Finance, January 1998, Emerald

    Dr. Satish Mehra

  18. A comparative analysis and review of JIT “implementation” research

    Article • International Journal of Operations & Production Management, January 1995, Emerald

    Dr. Satish Mehra

  19. A Simulation Analysis of Ordering Policies under Inflationary Conditions

    Article • International Journal of Operations & Production Management, October 1994, Emerald

    Dr. Satish Mehra

  20. Financial Justification of JIT Implementation

    Article • International Journal of Operations & Production Management, April 1993, Emerald

    Dr. Satish Mehra

  21. Determining critical Elements of JIT Implementation.

    Article • Decision Sciences, January 1992, Wiley

    Dr. Satish Mehra

  22. Some Comments on the Validity of EOQ Formula under Inflationary Conditions

    Article • Decision Sciences, January 1991, Wiley

    Dr. Satish Mehra

  23. JIT Implementation within a Service Industry: A Case Study

    Article • International Journal of Service Industry Management, December 1990, Emerald

    Dr. Satish Mehra

  24. Applying MS/OR Techniques to Small Businesses

    Article • INFORMS Journal on Applied Analytics, April 1990, INFORMS

    Dr. Satish Mehra

  25. Introduction to Special Section: MS/OR in Small Business

    Article • INFORMS Journal on Applied Analytics, April 1990, INFORMS

    Dr. Satish Mehra

  26. The Transferability of Just-in-Time Concepts to American Small Businesses

    Article • INFORMS Journal on Applied Analytics, April 1990, INFORMS

    Dr. Satish Mehra

  27. MRP Implementation Using an Action Plan

    Article • INFORMS Journal on Applied Analytics, February 1982, INFORMS

    Dr. Satish Mehra

  28. Value Analysis: A Technique for Implementing Systems Thinking in the Organization

    Article • INFORMS Journal on Applied Analytics, April 1981, INFORMS

    Dr. Satish Mehra

  29. Energy constraints and organizational change in US production

    Article • Energy Policy, December 1980, Elsevier

    Dr. Satish Mehra

  30. Increasing model usage in marketing: A gaming approach and case situation

    Article • Industrial Marketing Management, January 1977, Elsevier

    Dr. Satish Mehra