All Stories

  1. AN ASSESSMENT OF SERVICE QUALITY IN THE AUTOMOBILE SERVICE INDUSTRY: A STUDY OF A DEVELOPING COUNTRY

    Article • Proceedings on Engineering Sciences, March 2023, Faculty of Engineering, University of Kragujevac

    Dr Saman Yapa

  2. Outcomes of Sustainable Practices: A Triple Bottom Line Approach to Evaluating Sustainable Performance of Manufacturing Firms in a Developing Nation in South Asia

    Article • International Business Research, November 2018, Canadian Center of Science and Education

    Dr Saman Yapa

  3. A Conceptual Model for Understanding the Outcomes of Buyer-supplier Relationships in Supply Chains

    Article • International Business Research, June 2016, Canadian Center of Science and Education

    Dr Saman Yapa

  4. TQM practices

    Article • The TQM Journal, September 2012, Emerald

    Dr Saman Yapa