All Stories

  1. Travel-Time Models With and Without Homogeneity Over Time
  2. Risk, risk management practices, and the success of supply chain integration
  3. A multi-theory approach to understanding the business process outsourcing decision
  4. Self-interest or the greater good
  5. Outsourcing
  6. Understanding the Manufacturing Location Decision: The Case for the Transaction Cost and Capability Perspectives
  7. Integrating the critical success factor method into the business process outsourcing decision
  8. Global Services Outsourcing
  9. How the transaction cost and resource-based theories of the firm inform outsourcing evaluation
  10. Setting the outsourcing research agenda: the top‐10 most urgent outsourcing areas
  11. Reducing supply chain environmental uncertainty through e-intermediation: An organisation theory perspective
  12. What is the right outsourcing strategy for your process?
  13. Influences and outcomes of outsourcing: Insights from the telecommunications industry
  14. Business service quality in an e‐commerce environment
  15. B2B commerce and its implications for the buyer‐supplier interface
  16. The Outsourcing Process
  17. Outsourcing: insights from the telecommunications industry
  18. Buyer-Supplier Relationships and Organizational Health
  19. Strategic Outsourcing: Lessons from a Systems Integrator
  20. Partnership Sourcing: An Organization Change Management Perspective
  21. A practical framework for understanding the outsourcing process
  22. Introduction
  23. Conclusion
  24. Glossary
  25. Global services outsourcing overview
  26. Making the services outsourcing decision
  27. Managing global services outsourcing arrangements
  28. Services outsourcing and performance management
  29. Location and sourcing model choice in global services outsourcing
  30. Services outsourcing and the spin-off arrangement
  31. Learning from failure and strategies for recovery in business process outsourcing
  32. The trend towards outsourcing
  33. Theoretical influences on outsourcing
  34. Case study – outsourcing experiences at Telco
  35. Creating shared services arrangements
  36. Introduction
  37. Activity importance analysis
  38. Capability analysis
  39. Conclusions
  40. The outsourcing process: a framework for evaluation and management
  41. Determining the current boundary of the organisation
  42. An analysis of the strategic sourcing options
  43. Developing the relationship strategy
  44. Establish, manage and evaluate the relationship