All Stories

  1. An integrative model of enterprise architecture value: a grounded theory study to position its artifacts

    Article • Journal of Enterprise Information Management, April 2024, Emerald

    Rob Kusters

  2. Data Governance Capabilities; Empirical Validation in Case Studies of Large Organisations

    Article • December 2023, Faculty of Law, University of Maribor

    Rob Kusters

  3. Relationships between IT Project Portfolio risk and IT Project Portfolio health

    Article • June 2023, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  4. Towards Log-Driven Monitoring of Technical Degradation: An ERP Perspective

    Article • January 2023, Springer Science + Business Media

    Rob Kusters

  5. IT Project Portfolio Management: Development and Validation of a Reference Model

    Article • January 2023, Scitepress

    Rob Kusters

  6. Enterprise Architecture Artifacts’ Role in Improved Organizational Performance

    Article • January 2023, Springer Science + Business Media

    Rob Kusters

  7. How EA Information Drives Digital Transformation: A Multiple Case Study and Framework

    Article • June 2022, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  8. IT Project Portfolio Assessment criteria: development and validation of a reference model

    Article • June 2022, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  9. 2022 International Conference on Advanced Enterprise Information System (AEIS)

    Article • January 2022, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  10. Enhanced digital transformation supporting capabilities through enterprise architecture management: A fsQCA perspective

    Article • Digital Business, January 2022, Elsevier

    Rob Kusters

  11. Definitions, characteristics and measures of IT project complexity - a systematic literature review

    Article • International Journal of Information Systems and Project Management, October 2021, University of Minho

    Rob Kusters

  12. Expecting the unexpected during ERP implementations: a complexity view

    Article • International Journal of Information Systems and Project Management, September 2021, University of Minho

    Rob Kusters

  13. A Practical Assessment of Modern IT Project Complexity Management Tools

    Article • International Journal of Information Technology Project Management, July 2021, IGI Global

    Rob Kusters

  14. Data Governance Capabilities: Maturity Model Design with Generic Capabilities Reference Model

    Article • January 2021, Scitepress

    Rob Kusters

  15. Reference Model for Generic Capabilities in Maturity Models

    Article • September 2020, ACM (Association for Computing Machinery)

    Rob Kusters

  16. Data Analytics Project Methodologies

    Article • May 2020, ACM (Association for Computing Machinery)

    Rob Kusters

  17. Customer knowledge transfer challenges in a co-creation value network: Toward a reference model

    Article • International Journal of Information Management, August 2019, Elsevier

    Rob Kusters

  18. A reference model-based user requirements elicitation process: Toward operational business-IT alignment in a co-creation value network

    Article • Information and Software Technology, July 2019, Elsevier

    Rob Kusters

  19. From Enterprise Architecture Management to Organizational Agility: The Mediating Role of IT Capabilities

    Article • January 2019, Faculty of Law, University of Maribor

    Rob Kusters

  20. Humanizing Technology for a Sustainable Society

    Article • January 2019, Faculty of Law, University of Maribor

    Rob Kusters

  21. Data Governance and Information Governance: Set of Definitions in Relation to Data and Information as Part of DIKW

    Article • January 2019, Scitepress

    Rob Kusters

  22. Business Information Systems Workshops

    Article • January 2019, Springer Science + Business Media

    Rob Kusters

  23. Business-IT Alignment Improvement in Co-creation Value Networks: Design of a Reference Model-Based Support

    Article • January 2019, Springer Science + Business Media

    Rob Kusters

  24. Assessing the Efficacy of an Educational Smartphone or Tablet App With Subdivided and Interactive Content to Increase Patients’ Medical Knowledge: Randomized Controlled Trial

    Article • JMIR mhealth and uhealth, December 2018, JMIR Publications Inc.

    Rob Kusters

  25. Service orientation in business networking: a demand-supply chain perspective

    Article • Production Planning & Control, October 2018, Taylor & Francis

    Rob Kusters, Paul Grefen

  26. An expert-based taxonomy of ERP implementation activities

    Article • Journal of Computer Information Systems, March 2018, Taylor & Francis

    Rob Kusters

  27. Factors that Complicate the Selection of Software Requirements - Validating Factors from Literature in an Empirical Study

    Article • January 2018, Scitepress

    Rob Kusters

  28. Customer Involvement in the Scaled Agile Framework - Results from a Case Study in an Industrial Company

    Article • January 2018, Scitepress

    Rob Kusters

  29. Eliciting end users requirements of a supportive system for tacit knowledge management processes in value networks: A Delphi study

    Article • June 2017, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  30. Decision Criteria for Software Component Sourcing - An Initial Framework on the Basis of Case Study Results

    Article • January 2017, Scitepress

    Rob Kusters

  31. When Agile Meets Waterfall - Investigating Risks and Problems on the Interface between Agile and Traditional Software Development in a Hybrid Development Organization

    Article • January 2017, Scitepress

    Rob Kusters

  32. Information Governance in Dynamic Networked Business Process Management

    Article • International Journal of Cooperative Information Systems, December 2016, World Scientific Pub Co Pte Lt

    Rob Kusters

  33. Information governance requirements in dynamic business networking

    Article • Industrial Management & Data Systems, August 2016, Emerald

    Mohammad R. Rasouli, Rob Kusters

  34. Classification Framework of Knowledge Transfer Issues Across Value Networks

    Article • Procedia CIRP, January 2016, Elsevier

    Rob Kusters

  35. An Integrated Framework of Knowledge Transfer and ICT Issues in Co-creation Value Networks

    Article • Procedia Computer Science, January 2016, Elsevier

    Rob Kusters

  36. Decision Criteria for Software Component Sourcing - Steps towards a Framework

    Article • January 2016, Scitepress

    Rob Kusters

  37. Information Governance as a Dynamic Capability in Service Oriented Business Networking

    Article • January 2016, Springer Science + Business Media

    Rob Kusters

  38. Classification of Human- and Automated Resource Allocation Approaches in Multi-Project Management

    Article • Procedia - Social and Behavioral Sciences, July 2015, Elsevier

    Rob Kusters

  39. Business-IT Alignment in PSS Value Networks - Linking Customer Knowledge Management to Social Customer Relationship Management

    Article • January 2015, Scitepress

    Rob Kusters

  40. A Dynamic Capabilities Perspective on Service-orientation in Demand-supply Chains

    Article • Procedia CIRP, January 2015, Elsevier

    Rob Kusters

  41. Information Quality in Dynamic Networked Business Process Management

    Article • January 2015, Springer Science + Business Media

    Rob Kusters

  42. The Impact of Lean Techniques on Factors Influencing Defect Injection in Software Development

    Article • January 2015, Scitepress

    Rob Kusters

  43. Mass customization of education by an institution of HE: What can we learn from industry?

    Article • The International Review of Research in Open and Distributed Learning, April 2014, Athabasca University Press

    Rob Kusters

  44. Process mining support for Capability Maturity Model Integration-based software process assessment, in principle and in practice

    Article • Journal of Software Evolution and Process, February 2014, Wiley

    Rob Kusters

  45. Business-IT Alignment in PSS Value Networks: A Capability-Based Framework

    Article • January 2014, Springer Science + Business Media

    Rob Kusters

  46. Measuring Business-IT Alignment, Framework Development and Case Study Results

    Article • January 2014, Springer Science + Business Media

    Rob Kusters

  47. Service Orientation in Demand-Supply Chains: Towards an Integrated Framework

    Article • January 2014, Springer Science + Business Media

    Rob Kusters

  48. Structuring Software Measurement - Metrication in the Context of Feedback Loops

    Article • January 2014, Scitepress

    Rob Kusters

  49. Software Reference Architectures - Exploring Their Usage and Design in Practice

    Article • January 2013, Springer Science + Business Media

    Rob Kusters

  50. Measuring Information Systems Success

    Article • January 2012, IGI Global

    Rob Kusters

  51. Identifying criteria for multimodel software process improvement solutions – based on a review of current problems and initiatives

    Article • Journal of Software Evolution and Process, July 2011, Wiley

    Rob Kusters

  52. Integration test effort in sap r/3 systems

    Article • Journal of Software Evolution and Process, June 2011, Wiley

    Rob Kusters

  53. Toward objective software process information: experiences from a case study

    Article • Software Quality Journal, August 2010, Springer Science + Business Media

    Rob Kusters

  54. Quality specification and metrication, results from a case-study in a mission-critical software domain

    Article • Software Quality Journal, June 2010, Springer Science + Business Media

    Rob Kusters

  55. Specifying General Activity Clusters for ERP Projects Aimed at Effort Prediction

    Article • January 2010, IGI Global

    Rob Kusters

  56. A Process Based Unification of Process-Oriented Software Quality Approaches

    Article • July 2009, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  57. Discovering Changes of the Change Control Board Process during a Software Development Project Using Process Mining

    Article • January 2009, Springer Science + Business Media

    Rob Kusters

  58. Entropy based software processes improvement

    Article • Software Quality Journal, October 2008, Springer Science + Business Media

    Rob Kusters

  59. Sizing ERP Implementation Projects

    Article • International Journal of Enterprise Information Systems, July 2008, IGI Global

    Rob Kusters

  60. ERP Implementation Costs: A Preliminary Investigation

    Article • January 2008, Springer Science + Business Media

    Rob Kusters

  61. Improvement of Software Development Processes, Balancing Internal and External Organizational Aspects

    Article • January 2008, Springer Science + Business Media

    Rob Kusters

  62. Identification of factors that influence defect injection and detection in development of software intensive products

    Article • Information and Software Technology, July 2007, Elsevier

    Rob Kusters

  63. Targets, drivers and metrics in software process improvement: Results of a survey in a multinational organization

    Article • Software Quality Journal, January 2007, Springer Science + Business Media

    Rob Kusters

  64. Clustering ERP Implementation Project Activities: A Foundation for Project Size Definition

    Article • January 2007, Scitepress

    Rob Kusters

  65. LINKING SOFTWARE QUALITY TO SOFTWARE ENGINEERING ACTIVITIES, RESULTS FROM A CASE-STUDY

    Article • January 2007, Scitepress

    Rob Kusters

  66. Exploring defect causes in products developed by virtual teams

    Article • Information and Software Technology, April 2005, Elsevier

    Rob Kusters

  67. Business-oriented process improvement: practices and experiences at Thales Naval The Netherlands (TNNL)

    Article • Information and Software Technology, February 2005, Elsevier

    Rob Kusters

  68. Software Process Improvement, Quality Assurance and Measurement

    Article • January 2005, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  69. Defect detection oriented lifecycle modeling in complex product development

    Article • Information and Software Technology, August 2004, Elsevier

    Rob Kusters

  70. Defining ICT proposals

    Article • Journal of Enterprise Information Management, August 2004, Emerald

    Rob Kusters

  71. The W-Process for Software Product Evaluation: A Method for Goal-Oriented Implementation of the ISO 14598 Standard

    Article • Software Quality Journal, June 2004, Springer Science + Business Media

    Rob Kusters

  72. Business Objectives as Drivers for Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL)

    Article • January 2004, Springer Science + Business Media

    Rob Kusters

  73. Collaborative Systems for Production Management

    Article • January 2003, Springer Science + Business Media

    prof.dr.ir. Wil van der Aalst, Rob Kusters

  74. Control of complexity in virtual organizations: the role of enterprise modelling

    Article • January 2003, Springer Science + Business Media

    Rob Kusters

  75. Practical Guidelines for Learning-Based Software Product Development

    Article • January 2003, Springer Science + Business Media

    Rob Kusters

  76. Proceedings 26th Annual International Computer Software and Applications

    Article • January 2002, Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  77. Article • Software Quality Journal, January 2001, Springer Science + Business Media

    Rob Kusters

  78. Article • Software Quality Journal, January 2001, Springer Science + Business Media

    Rob Kusters

  79. Article • Health Care Management Science, January 2001, Springer Science + Business Media

    Rob Kusters

  80. Software project control and metrics

    Article • Information and Software Technology, November 2000, Elsevier

    Rob Kusters

  81. From process improvement to people improvement: enabling learning in software development

    Article • Information and Software Technology, November 2000, Elsevier

    Rob Kusters

  82. No Improvement without Learning: Prerequisites for Learning the Relations between Process and Product Quality in Practice

    Article • January 2000, Springer Science + Business Media

    Rob Kusters

  83. Identifying embedded software quality: two approaches

    Article • Quality and Reliability Engineering International, November 1999, Wiley

    Rob Kusters

  84. Product-focused software process improvement (P-SPI): concepts and their application

    Article • Quality and Reliability Engineering International, November 1999, Wiley

    Rob Kusters

  85. Identifying embedded software quality: two approaches

    Article • Quality and Reliability Engineering International, November 1999, Wiley

    Rob Kusters

  86. Dealing with risk: a practical approach

    Article • Journal of Information Technology, December 1996, SAGE Publications

    Rob Kusters

  87. Modelling resource availability in general hospitals design and implementation of a decision support model

    Article • European Journal of Operational Research, February 1996, Elsevier

    Rob Kusters

  88. Application areas and added value of knowledge base systems

    Article • Information & Management, February 1993, Elsevier

    Rob Kusters

  89. Are software cost-estimation models accurate?

    Article • Information and Software Technology, April 1990, Elsevier

    Rob Kusters

  90. Effects of Virtual Development on Product Quality: Exploring Defect Causes

    Article • Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  91. Workshop: Defect Detection in Distributed Software Development

    Article • Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  92. Guidelines for managing bias in project risk management

    Article • Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  93. Software maintenance: an approach towards control

    Article • Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters

  94. Strategies for the identification and specification of embedded software quality

    Article • Institute of Electrical & Electronics Engineers (IEEE)

    Rob Kusters