All Stories

  1. Key Choice Factors and Preferences of Attendees at Academic Hospitality and Tourism Conferences
  2. Effects of service experience attributes on customer attitudes and behaviours: the case of New Zealand café industry
  3. Impacts of temporal and gender difference on hotel selection process
  4. Different or Similar Choices: The Effect of Decision Framing on Variety Seeking in Travel Bundle Packages
  5. Agreement on service performance ratings between frontline employees and their supervisor
  6. Application of Construal-Level Theory to Promotional Strategies in the Hotel Industry