All Stories

  1. Taking Water Services to the Next Level: A Paradigm Shift?

    Article • Public Works Management & Policy, September 2016, SAGE Publications

    Dr Ossi Heino

  2. Utility–Customer Communication

    Article • Public Works Management & Policy, September 2015, SAGE Publications

    Dr Ari-Veikko Anttiroiko, Dr Ossi Heino

  3. Inverse infrastructures: self-organization in the water services

    Article • Water Policy, September 2014, IWA Publishing

    Dr Ari-Veikko Anttiroiko, Dr Ossi Heino