All Stories

  1. Impact of dark patterns on consumers’ perceived fairness and attitude: Moderating effects of types of dark patterns, social proof, and moral identity

    Article • Tourism Management, October 2023, Elsevier

    Associate Professor Minwoo Lee

  2. Enhancing Performance and Perceived Justice in Hospitality Organizations: An Integrated Model of Gender Diversity Within Top Management Teams

    Article • Cornell Hospitality Quarterly, March 2023, SAGE Publications

    Associate Professor Minwoo Lee

  3. Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach

    Article • Journal of Hospitality & Tourism Research, March 2023, SAGE Publications

    Associate Professor Minwoo Lee

  4. Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data

    Article • Journal of Hospitality & Tourism Research, November 2022, SAGE Publications

    Associate Professor Minwoo Lee

  5. Detecting fake reviews with supervised machine learning algorithms

    Article • Service Industries Journal, March 2022, Taylor & Francis

    Associate Professor Minwoo Lee

  6. Current status of CSR practices in the casino industry: A comparison between the U.S. and Macau

    Article • Journal of Hospitality and Tourism Management, September 2021, Elsevier

    Associate Professor Minwoo Lee

  7. Exploring Customers’ Luxury Consumption in Restaurants: A Combined Method of Topic Modeling and Three-Factor Theory

    Article • Cornell Hospitality Quarterly, August 2021, SAGE Publications

    Associate Professor Minwoo Lee

  8. What to Sell and How to Sell Matters: Focusing on Luxury Hotel Properties’ Business Performance and Efficiency

    Article • Cornell Hospitality Quarterly, June 2021, SAGE Publications

    Associate Professor Minwoo Lee

  9. Exploring the underlying factors of customer value in restaurants: A machine learning approach

    Article • International Journal of Hospitality Management, October 2020, Elsevier

    Associate Professor Minwoo Lee

  10. Quality of virtual reality and its impacts on behavioral intention

    Article • International Journal of Hospitality Management, September 2020, Elsevier

    Associate Professor Minwoo Lee

  11. Successful restaurant crowdfunding: the role of linguistic style

    Article • International Journal of Contemporary Hospitality Management, August 2020, Emerald

    Associate Professor Minwoo Lee

  12. Exploring the Roles of DMO’s Social Media Efforts and Information Richness on Customer Engagement: Empirical Analysis on Facebook Event Pages

    Article • Journal of Travel Research, July 2020, SAGE Publications

    Associate Professor Minwoo Lee

  13. Unveiling the cloak of deviance: Linguistic cues for psychological processes in fake online reviews

    Article • International Journal of Hospitality Management, May 2020, Elsevier

    Associate Professor Minwoo Lee

  14. Exploring influential factors affecting guest satisfaction

    Article • Journal of Hospitality and Tourism Technology, March 2020, Emerald

    Associate Professor Minwoo Lee

  15. Length of stay control: Is it a fair inventory management strategy in hotel market?

    Article • Tourism Economics, January 2020, SAGE Publications

    Associate Professor Minwoo Lee

  16. Multisensory experience for enhancing hotel guest experience

    Article • International Journal of Contemporary Hospitality Management, November 2019, Emerald

    Associate Professor Minwoo Lee

  17. Integrating technology to service innovation

    Article • Journal of Hospitality and Tourism Technology, October 2019, Emerald

    Associate Professor Minwoo Lee

  18. Learning from own and others: The moderating role of performance aspiration

    Article • International Journal of Hospitality Management, August 2019, Elsevier

    Associate Professor Minwoo Lee

  19. Do green awards and certifications matter? Consumers’ perceptions, green behavioral intentions, and economic implications for the hotel industry: A Sri Lankan perspective

    Article • Tourism Economics, November 2018, SAGE Publications

    Nuwan Gunarathne, Associate Professor Minwoo Lee

  20. The Differential Impacts of ‘Communication’ and ‘Computing’ Functions in Smartphones on Individuals’ Performance and the Moderating Role of Organizational Roles

    Article • Asia Pacific Journal of Information Systems, December 2017, Korea Society of Management Information Systems

    Associate Professor Minwoo Lee

  21. Effects of relationship types on customers’ parasocial interactions

    Article • Journal of Hospitality and Tourism Technology, March 2017, Emerald

    Associate Professor Minwoo Lee

  22. Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website

    Article • International Journal of Contemporary Hospitality Management, February 2017, Emerald

    Associate Professor Minwoo Lee

  23. Are Smartphones helpful? An empirical investigation of the role of Smartphones in users' role performance

    Article • International Journal of Mobile Communications, January 2017, Inderscience Publishers

    Associate Professor Minwoo Lee

  24. Technology, customer satisfaction and service excellence.

    Article • January 2017, CABI Publishing

    Associate Professor Minwoo Lee

  25. Employees’ use of mobile devices and their perceived outcomes in the workplace: A case of luxury hotel

    Article • International Journal of Hospitality Management, August 2016, Elsevier

    Associate Professor Minwoo Lee