All Stories

  1. “It’s not worth the effort”! Examining service recovery in Airbnb and other homesharing platforms

    Article • International Journal of Contemporary Hospitality Management, August 2020, Emerald

    Dr Makarand A Mody

  2. Restorative Servicescapes in Health Care: Examining the Influence of Hotel-Like Attributes on Patient Well-Being

    Article • Cornell Hospitality Quarterly, October 2019, SAGE Publications

    Dr Makarand A Mody

  3. Consumption Authenticity in the Accommodations Industry: The Keys to Brand Love and Brand Loyalty for Hotels and Airbnb

    Article • Journal of Travel Research, February 2019, SAGE Publications

    Dr Makarand A Mody

  4. Examining the Personal and Institutional Determinants of Research Productivity in Hospitality and Tourism Management

    Article • Journal of Hospitality & Tourism Education, December 2017, Taylor & Francis

    Dr Makarand A Mody

  5. The accommodation experiencescape: a comparative assessment of hotels and Airbnb

    Article • International Journal of Contemporary Hospitality Management, September 2017, Emerald

    Dr Makarand A Mody

  6. The Augmented Convention Offering: The Impact of Destination and Product Images on Attendees' Perceived Benefits

    Article • Tourism Analysis, April 2016, Cognizant Communication Corporation

    Dr Makarand A Mody