Mrs Laura Olkkonen
Lappeenranta University of Technology
My co-authors include
Broadening the Concept of Expectations in Public Relations
Journal of Public Relations Research
Public relations as expectation management?
Journal of Communication Management
Expectation management for public sector organizations
Public Relations Review
The Legitimacy of the Media Industry – What do Advertisers Expect?
Journal of Media Business Studies
Sector-based corporate citizenship
Business Ethics A European Review