All Stories

  1. Unraveling the complex nexus of punitive supervision and deviant work behaviors:

    Article • International Journal of Contemporary Hospitality Management, June 2021, Emerald

    Dr. Lakhi Muhammad

  2. Relationship between organizational dehumanization and nurses' deviant behaviors: A moderated mediation model

    Article • Journal of Nursing Management, February 2021, Wiley

    Dr. Lakhi Muhammad

  3. Workplace bullying, knowledge hiding and time theft: Evidence from the health care institutions in Pakistan

    Article • Journal of Nursing Management, January 2021, Wiley

    Dr. Lakhi Muhammad

  4. Impact of organizational mistreatment on employee performance in the hotel industry

    Article • International Journal of Contemporary Hospitality Management, December 2020, Emerald

    Dr. Lakhi Muhammad

  5. Mediating role of customer forgiveness between perceived justice and satisfaction

    Article • Journal of Retailing and Consumer Services, January 2020, Elsevier

    Dr. Lakhi Muhammad

  6. Impact of employee perceptions of mistreatment on organizational performance in the hotel industry

    Article • International Journal of Contemporary Hospitality Management, October 2019, Emerald

    Dr. Lakhi Muhammad

  7. Do service firm employee and customer relations matter for customer forgiveness in service recovery?

    Article • Asia Pacific Journal of Marketing and Logistics, May 2019, Emerald

    Dr. Lakhi Muhammad

  8. Influence of social capital on customer’s relationship satisfaction...

    Article • Asia Pacific Journal of Marketing and Logistics, November 2017, Emerald

    Dr. Lakhi Muhammad