All Stories

  1. The Coordinated Entry into Service Encounters in Food Shops: Managing Interactional Space, Availability, and Service During Openings
  2. Waiting for the customer: Multimodal analysis of waiting in service encounters
  3. Kirjoittamisen diskurssit lukion äidinkielen ja kirjallisuuden opetussuunnitelman perusteissa ja äidinkielen ylioppilaskokeen määräyksissä
  4. Normalizing in student counseling: Counselors’ responses to students’ problem descriptions
  5. Nodding and note-taking
  6. Writing-in-interaction
  7. Writing in interaction
  8. Participation in the master's thesis seminar. Exploring the lack of discussion
  9. Papers, documents, and the opening of an academic supervision encounter