All Stories

  1. An empirical study of U.S. hospital quality: Readmission rates, organizational culture, patient satisfaction, and Facebook ratings

    Article • Quality Management Journal, October 2018, Taylor & Francis

    Dr Kathleen L. McFadden

  2. Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals

    Article • American Journal of Business, October 2012, Emerald

    Dr Kathleen L. McFadden