All Stories

  1. The effect of mobile health service quality on user satisfaction and continual usage

    Article • Total Quality Management & Business Excellence, November 2018, Taylor & Francis

    John Paul Kosiba, Ogechi Adeola

  2. Trust and customer engagement in the banking sector in Ghana

    Article • Service Industries Journal, September 2018, Taylor & Francis

    Mr Henry Boateng , John Paul Kosiba