All Stories

  1. Peer-to-Peer Crowdshipping as an Omnichannel Retail Strategy

    Article • Transportation Science, May 2025, INFORMS

    Dr Ho-Yin Mak

  2. Collaborative Vehicle-to-Grid Operations in Frequency Regulation Markets

    Article • Manufacturing & Service Operations Management, May 2024, INFORMS

    Dr Ho-Yin Mak

  3. Prescriptive PCA: Dimensionality Reduction for Two-stage Stochastic Optimization

    Article • August 2023, ACM (Association for Computing Machinery)

    Dr Ho-Yin Mak

  4. Probabilistic Forecasting of Patient Waiting Times in an Emergency Department

    Article • Manufacturing & Service Operations Management, July 2023, INFORMS

    Dr Ho-Yin Mak

  5. Managing two‐dose COVID‐19 vaccine rollouts with limited supply: Operations strategies for distributing time‐sensitive resources

    Article • Production and Operations Management, December 2022, SAGE Publications

    Dr Ho-Yin Mak

  6. Enabling Smarter Cities with Operations Management

    Article • Manufacturing & Service Operations Management, January 2022, INFORMS

    Dr Ho-Yin Mak

  7. When Triple‐A Supply Chains Meet Digitalization: The Case of JD.com's C2M Model

    Article • Production and Operations Management, December 2020, Wiley

    Dr Ho-Yin Mak

  8. Data‐driven research in retail operations—A review

    Article • Naval Research Logistics (NRL), October 2020, Wiley

    Dr Ho-Yin Mak

  9. Promoting Clean Technology Adoption: To Subsidize Products or Service Infrastructure?

    Article • Service Science, June 2019, INFORMS

    Dr Ho-Yin Mak

  10. Money Well Spent? Operations, Mainstreaming, and Fairness of Fair Trade

    Article • Production and Operations Management, March 2019, Wiley

    Dr Ho-Yin Mak

  11. Service Region Design for Urban Electric Vehicle Sharing Systems

    Article • Manufacturing & Service Operations Management, May 2017, INFORMS

    Dr Ho-Yin Mak, Max Shen

  12. Agility and Proximity Considerations in Supply Chain Design

    Article • Management Science, April 2017, INFORMS

    Dr Ho-Yin Mak, Max Shen

  13. Integrated Modeling for Location Analysis

    Article • Foundations and Trends® in Technology Information and Operations Management, January 2016, Now Publishers

    Dr Ho-Yin Mak

  14. Appointment Scheduling with Limited Distributional Information

    Article • Management Science, February 2015, INFORMS

    Dr Ho-Yin Mak

  15. Toward Mass Adoption of Electric Vehicles: Impact of the Range and Resale Anxieties

    Article • Manufacturing & Service Operations Management, February 2015, INFORMS

    Dr Ho-Yin Mak

  16. Robust Optimization Approach to Empty Container Repositioning in Liner Shipping

    Article • December 2014, Springer Science + Business Media

    Dr Ho-Yin Mak

  17. Pooling and Dependence of Demand and Yield in Multiple-Location Inventory Systems

    Article • Manufacturing & Service Operations Management, May 2014, INFORMS

    Dr Ho-Yin Mak, Max Shen

  18. Sequencing Appointments for Service Systems Using Inventory Approximations

    Article • Manufacturing & Service Operations Management, May 2014, INFORMS

    Dr Ho-Yin Mak

  19. Alternative fuel station location model with demand learning

    Article • Annals of Operations Research, January 2014, Springer Science + Business Media

    Dr Ho-Yin Mak

  20. Infrastructure Planning for Electric Vehicles with Battery Swapping

    Article • Management Science, July 2013, INFORMS

    Dr Ho-Yin Mak, Max Shen

  21. Risk diversification and risk pooling in supply chain design

    Article • IIE Transactions, August 2012, Taylor & Francis

    Dr Ho-Yin Mak

  22. Integrated Supply Chain Design Models

    Article • February 2011, Wiley

    Dr Ho-Yin Mak

  23. A two-echelon inventory-location problem with service considerations

    Article • Naval Research Logistics (NRL), December 2009, Wiley

    Dr Ho-Yin Mak

  24. Stochastic programming approach to process flexibility design

    Article • Flexible Services and Manufacturing Journal, December 2009, Springer Science + Business Media

    Dr Ho-Yin Mak