All Stories

  1. Towards a better understanding of business competitiveness: Micro, small, and medium enterprises context

    Article • Strategic Business Research, December 2026, Elsevier

    Erose Sthapit

  2. Generative AI Chatbot Prompting for Excellent Customer Service in Tourism

    Article • Services Marketing Quarterly, January 2026, Taylor & Francis

    Erose Sthapit

  3. The Digital Wanderlust: Exploring How Tourism Short Video Cyberloafing Translates Into Travel Intentions

    Article • International Journal of Tourism Research, January 2026, Wiley

    Erose Sthapit

  4. Adapting the TOURQUAL scale for Accessible Tourism: Assessing Service Quality for People with Physical Disabilities

    Article • Strategic Business Research, January 2026, Elsevier

    Erose Sthapit

  5. Longing for Digital‐Free Trips: The Case of a Yoga Retreat

    Article • International Journal of Tourism Research, January 2026, Wiley

    Erose Sthapit

  6. Exploring factors affecting consumers’ revisit intention towards luxury hotels in the post-pandemic era

    Article • Tourism and Hospitality Research, December 2025, SAGE Publications

    Erose Sthapit

  7. Food influencers on Instagram: Unveiling the pathways to customer inspiration, perceived value, and eWOM

    Article • Journal of Marketing Communications, December 2025, Taylor & Francis

    Erose Sthapit

  8. Demand–supply co-evolution in ethnic homestay tourism: A stakeholder-based, mixed-methods analysis

    Article • Tourism and Hospitality Research, December 2025, SAGE Publications

    Erose Sthapit

  9. Sense of security in LGBT+ tourism

    Article • Tourism and Hospitality Research, December 2025, SAGE Publications

    Erose Sthapit

  10. Mapping Perceived Service Quality in Tourism Resorts through User-Generated Content

    Article • Strategic Business Research, December 2025, Elsevier

    Erose Sthapit

  11. Servant leadership and the innovative service behaviours of hotel employees: a dual-path model

    Article • Tourism Recreation Research, November 2025, Taylor & Francis

    Erose Sthapit

  12. Unpacking Destination Brand Equity: The Influence of Brand Familiarity and Perceived Quality Through Brand Image

    Article • International Journal of Tourism Research, November 2025, Wiley

    Dr. Jeetesh Kumar, Erose Sthapit

  13. Reimagining travel memories: the role of artificial intelligence in shaping tourist experiences

    Article • Current Issues in Tourism, October 2025, Taylor & Francis

    Erose Sthapit

  14. Impulse buying in travel live streaming: A deep learning-based dual-stage PLS-SEM-ANN analysis

    Article • Tourism and Hospitality Research, October 2025, SAGE Publications

    Erose Sthapit

  15. Towards a better understanding of food raft entrepreneurs’ ecological behaviour

    Article • Tourism and Hospitality Research, September 2025, SAGE Publications

    Erose Sthapit

  16. Towards a better understanding of tourist satisfaction in ethnic-minority villages: A sentiment analysis approach

    Article • Tourism and Hospitality Research, September 2025, SAGE Publications

    Erose Sthapit

  17. Tourists’ fresh start mindset in destination marketing

    Article • Journal of Destination Marketing & Management, September 2025, Elsevier

    Erose Sthapit

  18. How do spectator-to-spectator negative interactions lead to a less memorable and recommended sport tourism experience through internal attention and involvement?

    Article • Consumer Behavior in Tourism and Hospitality, August 2025, Emerald

    Erose Sthapit

  19. Investigating hotel sustainability ‘from the top’: insights from hotel marketing consortia managers and sustainability experts

    Article • Tourism Recreation Research, August 2025, Taylor & Francis

    Erose Sthapit

  20. Overcrowding, Risk Perception, and Protective Behaviors: A Study on Tourist Decision‐Making

    Article • International Journal of Tourism Research, July 2025, Wiley

    Dr. Jeetesh Kumar, Erose Sthapit

  21. Can AI improve hotel service performance? A systematic review using ADO-TCM

    Article • Tourism and Hospitality Research, June 2025, SAGE Publications

    Erose Sthapit

  22. Exploring the impact of travel vlog attributes on silver tourists’ behavioural intentions: the role of cognitive and emotional resonance

    Article • Current Issues in Tourism, June 2025, Taylor & Francis

    Erose Sthapit

  23. Symmetrical and asymmetrical analyses of hotel guests’ pro-environmental behaviours

    Article • International Journal of Contemporary Hospitality Management, June 2025, Emerald

    Erose Sthapit

  24. Exploring the creativity flow in doctoral education: The case of tourism and hospitality management field

    Article • Thinking Skills and Creativity, June 2025, Elsevier

    Erose Sthapit

  25. Memorable Whale Watching Tourism Experiences: Insights From the Azores

    Article • International Journal of Tourism Research, May 2025, Wiley

    Erose Sthapit

  26. Perceptions of the quality of tourist and visitor attractions: a comparative survey of tourists and residents

    Article • Tourism Recreation Research, March 2025, Taylor & Francis

    Erose Sthapit

  27. AI colleagues: how AI influences hotel employees’ service performance?

    Article • Current Issues in Tourism, March 2025, Taylor & Francis

    Erose Sthapit

  28. Unveiling the Myth: How Streamer Attractiveness Drives Impulse Buying in Live Streaming

    Article • Services Marketing Quarterly, March 2025, Taylor & Francis

    Erose Sthapit

  29. Memorable wellness tourism experiences: antecedents that lead to enjoyable outcomes

    Article • International Journal of Spa and Wellness, March 2025, Taylor & Francis

    Erose Sthapit

  30. Opting for smart hotels: do digital immigrants perceive differently than digital natives do?

    Article • Journal of Hospitality and Tourism Insights, February 2025, Emerald

    Erose Sthapit

  31. Towards a better understanding of enhancing task performance in resort hotels

    Article • Tourism and Hospitality Research, January 2025, SAGE Publications

    Erose Sthapit

  32. Scale Development and Validation of Corporate Digital Responsibility—A Consumer Perspective

    Article • International Journal of Consumer Studies, January 2025, Wiley

    Erose Sthapit

  33. Leveraging the experiencescape for destination attractiveness: empirical insights from casino resorts

    Article • Journal of Hospitality and Tourism Insights, December 2024, Emerald

    Erose Sthapit

  34. Towards a better understanding of customer satisfaction with shopping mall food courts

    Article • Journal of Hospitality and Tourism Insights, December 2024, Emerald

    Erose Sthapit

  35. Memories are not all positive: Conceptualizing negative memorable food, drink, and culinary tourism experiences

    Article • Tourism Management Perspectives, November 2024, Elsevier

    Erose Sthapit

  36. Visual narratives and the tourist gaze: Foreign tourists’ perceptions of rural Iran

    Article • Tourism and Hospitality Research, September 2024, SAGE Publications

    Erose Sthapit

  37. Memorable digital-free tourism experiences: Antecedents and outcomes

    Article • Journal Of Vacation Marketing, September 2024, SAGE Publications

    Erose Sthapit

  38. Memorable wildlife tourism experience: Evidence from the Mole National Park

    Article • Journal of Destination Marketing & Management, September 2024, Elsevier

    Erose Sthapit

  39. Bounce-back strategies: Revitalizing the hotel industry post-pandemic

    Article • Tourism and Hospitality Research, August 2024, SAGE Publications

    Erose Sthapit

  40. Wellness spa hotel experience: evidence from spa hotel guests in Serbia

    Article • The Tourist Review, August 2024, Emerald

    Erose Sthapit

  41. Fine dining with the package service: master chefs’ perspectives

    Article • Journal of Foodservice Business Research, May 2024, Taylor & Francis

    Erose Sthapit

  42. Exploring Guests’ Satisfaction and Dissatisfaction with Homestay Experiences: A Netnographic Study of a Rural Tourism Destination in Vietnam

    Article • International Journal of Hospitality & Tourism Administration, May 2024, Taylor & Francis

    Erose Sthapit

  43. TOURQUAL scale: psychometric properties and internal structure validation

    Article • International Journal of Tourism Cities, April 2024, Emerald

    Erose Sthapit

  44. Antecedents of memorable heritage tourism experiences: an application of stimuli–organism–response theory

    Article • International Journal of Tourism Cities, April 2024, Emerald

    Erose Sthapit

  45. Antecedents of domestic visitor’s memorable experiences and gender difference: a heritage tourism context

    Article • Tourism Recreation Research, March 2024, Taylor & Francis

    Dr. S. Mostafa Rasoolimanesh, Erose Sthapit

  46. Experience‐driven well‐being and purchase: An alternative model of memorable wine tourism experiences

    Article • International Journal of Tourism Research, March 2024, Wiley

    Erose Sthapit

  47. Remembrance of travels past: creating memorable halal food experiences among non-muslim Chinese tourists

    Article • Journal of Foodservice Business Research, February 2024, Taylor & Francis

    Erose Sthapit

  48. Build trust, they will come: the case of casino high rollers!

    Article • International Journal of Contemporary Hospitality Management, February 2024, Emerald

    Erose Sthapit

  49. Experience-driven well-being: the case of unmanned smart hotels

    Article • International Journal of Contemporary Hospitality Management, January 2024, Emerald

    Erose Sthapit

  50. Value co-destruction in Airbnb: Antecedents and outcomes

    Article • Journal Of Vacation Marketing, January 2024, SAGE Publications

    Dr. S. Mostafa Rasoolimanesh, Erose Sthapit

  51. Beyond the homestay: Women’s participation in rural tourism development in Mekong Delta, Vietnam

    Article • Tourism and Hospitality Research, December 2023, SAGE Publications

    Erose Sthapit

  52. Service Agent Driven Co-Created Caring in Chat-Based Customer Service Encounters

    Article • Services Marketing Quarterly, December 2023, Taylor & Francis

    Erose Sthapit

  53. The role of experiential familiarity in shaping hotel-chain competitiveness

    Article • International Journal of Contemporary Hospitality Management, December 2023, Emerald

    Erose Sthapit

  54. Motivations for domestic overnight travel by Finnish disc golfers: a serious-leisure perspective

    Article • Leisure Studies, November 2023, Taylor & Francis

    Erose Sthapit

  55. Future Travel Intentions in Light of Risk and Uncertainty: An Extended Theory of Planned Behavior

    Article • Sustainability, November 2023, MDPI AG

    Erose Sthapit

  56. Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory

    Article • International Journal of Contemporary Hospitality Management, October 2023, Emerald

    Erose Sthapit

  57. Antecedents and outcomes of memorable wildlife tourism experiences

    Article • Journal of Ecotourism, October 2023, Taylor & Francis

    Erose Sthapit

  58. Examining the antecedents and outcomes of satisfaction in film festival context: Further evidence of validity of the eudaimonic feelings construct

    Article • Tourism and Hospitality Research, September 2023, SAGE Publications

    Erose Sthapit

  59. Impact of sustainability communication on German tourists’ willingness to pay for a Finnish cottage holiday

    Article • Scandinavian Journal of Hospitality and Tourism, August 2023, Taylor & Francis

    Erose Sthapit

  60. Value co-destruction in tourism and hospitality: a systematic literature review and future research agenda

    Article • Journal of Travel & Tourism Marketing, June 2023, Taylor & Francis

    Erose Sthapit

  61. Capturing eudaimonic feelings in tourism experience: A construct proposal and preliminary empirical evidence

    Article • Tourism and Hospitality Research, April 2023, SAGE Publications

    Erose Sthapit

  62. The impact of cruise ship dinescape on travellers’ behaviour

    Article • Consumer Behavior in Tourism and Hospitality, February 2023, Emerald

    Erose Sthapit

  63. Antecedents and outcomes of memorable volunteer tourism experiences

    Article • Journal of Hospitality and Tourism Insights, February 2023, Emerald

    Erose Sthapit

  64. Towards a better understanding of memorable wellness tourism experience

    Article • International Journal of Spa and Wellness, October 2022, Taylor & Francis

    Erose Sthapit

  65. Memorable Halal Tourism Experience and Its Effects on Place Attachment

    Article • International Journal of Hospitality & Tourism Administration, October 2022, Taylor & Francis

    Erose Sthapit

  66. Sources of negative memorable experiences: Finnish Airbnb guest perspectives

    Article • Consumer Behavior in Tourism and Hospitality, September 2022, Emerald

    Erose Sthapit

  67. Memorable nature-based tourism experience, place attachment and tourists’ environmentally responsible behaviour

    Article • Journal of Ecotourism, June 2022, Taylor & Francis

    Erose Sthapit

  68. Sources of Value co-creation, co-destruction and co-recovery at Airbnb in the Context of the COVID-19 Pandemic

    Article • International Journal of Hospitality & Tourism Administration, June 2022, Taylor & Francis

    Erose Sthapit

  69. Toward a Better Understanding of Memorable Souvenir Shopping Experiences

    Article • International Journal of Hospitality & Tourism Administration, June 2022, Taylor & Francis

    Dr. S. Mostafa Rasoolimanesh, Erose Sthapit

  70. “Ask Google Assistant Where to Travel” Tourists’ Interactive Experiences With Smart Speakers: An Assemblage Theory Approach

    Article • Journal of Travel Research, May 2022, SAGE Publications

    Erose Sthapit

  71. Memorable tourism experience: A review and research agenda

    Article • Psychology and Marketing, April 2022, Wiley

    Erose Sthapit

  72. Antecedents and outcomes of memorable halal food experiences of non-Muslim tourists

    Article • Journal of Islamic Marketing, February 2022, Emerald

    Erose Sthapit

  73. Airbnb: what determines a memorable experience?

    Article • Consumer Behavior in Tourism and Hospitality, January 2022, Emerald

    Erose Sthapit

  74. Domestic tourists and local food consumption: motivations, positive emotions and savouring processes

    Article • Annals of Leisure Research, October 2021, Taylor & Francis

    Erose Sthapit

  75. Motivational, emotional and memorable dimensions of non-Muslim tourists’ halal food experiences

    Article • Journal of Islamic Marketing, August 2021, Emerald

    Erose Sthapit

  76. A new conceptual framework for memorable Airbnb experiences: guests’ perspectives

    Article • International Journal of Culture Tourism and Hospitality Research, July 2021, Emerald

    Erose Sthapit

  77. Use numbers not words! Communicating hotels’ cleaning programs for COVID-19 from the brand perspective

    Article • International Journal of Hospitality Management, April 2021, Elsevier

    Erose Sthapit

  78. Connections Between Culinary Tourism Experiences and Memory

    Article • Journal of Hospitality & Tourism Research, February 2021, SAGE Publications

    Erose Sthapit

  79. Spillover effect, positive emotions and savouring processes: Airbnb guests’ perspective

    Article • Anatolia, October 2020, Taylor & Francis

    Erose Sthapit

  80. Interactive value formation: drivers and outcomes from Airbnb guests’ perspectives

    Article • Scandinavian Journal of Hospitality and Tourism, October 2020, Taylor & Francis

    Erose Sthapit

  81. Negative memorable experience: North American and British Airbnb guests’ perspectives

    Article • The Tourist Review, March 2020, Emerald

    Erose Sthapit

  82. Tourists’ motivations, emotions and memorable local food experiences

    Article • Gastronomy and Tourism, January 2020, Cognizant Communication Corporation

    Erose Sthapit, Senthilkumaran Piramanayagam

  83. Determinants of the continuance intention of Airbnb users: consumption values, co-creation, information overload and satisfaction

    Article • The Tourist Review, December 2019, Emerald

    Erose Sthapit

  84. Tourism experiences, memorability and behavioural intentions: a study of tourists in Sardinia, Italy

    Article • The Tourist Review, November 2019, Emerald

    Erose Sthapit

  85. Extending the memorable tourism experience construct: an investigation of memories of local food experiences

    Article • Scandinavian Journal of Hospitality and Tourism, November 2019, Taylor & Francis

    Erose Sthapit

  86. Sources of value co-destruction: Uber customer perspectives

    Article • The Tourist Review, September 2019, Emerald

    Erose Sthapit

  87. Sources of distrust: Airbnb guests' perspectives

    Article • Tourism Management Perspectives, July 2019, Elsevier

    Erose Sthapit

  88. Exploring the dimensions of online destination brand experience: Spanish and North American tourists' perspectives

    Article • Tourism Management Perspectives, July 2019, Elsevier

    Erose Sthapit

  89. Exploring the antecedents of value co-creation: guests’ perspectives on Finnish hotels

    Article • Anatolia, December 2018, Taylor & Francis

    Erose Sthapit

  90. Exploring the antecedents of value no-creation: Cruise tourists’ perspective

    Article • Anatolia, October 2018, Taylor & Francis

    Erose Sthapit

  91. Exploring tourists' memorable hospitality experiences: An Airbnb perspective

    Article • Tourism Management Perspectives, October 2018, Elsevier

    Erose Sthapit

  92. My bad for wanting to try something unique: sources of value co-destruction in the Airbnb context

    Article • Current Issues in Tourism, September 2018, Taylor & Francis

    Erose Sthapit

  93. Is there more to the effects of tourists’ local food consumption on post-consumption behaviour?

    Article • Anatolia, September 2018, Taylor & Francis

    Erose Sthapit

  94. Towards a better understanding of interactive value formation: Three value outcomes perspective

    Article • Current Issues in Tourism, September 2018, Taylor & Francis

    Erose Sthapit

  95. Antecedents of a memorable hotel experience: Finnish hotels perspective

    Article • Current Issues in Tourism, September 2018, Taylor & Francis

    Erose Sthapit

  96. The memorable souvenir-shopping experience: antecedents and outcomes

    Article • Leisure Studies, September 2018, Taylor & Francis

    Dr Dafnis N. Coudounaris, Erose Sthapit

  97. Linking accommodation choice, information overload and choice overload

    Article • Current Issues in Tourism, June 2018, Taylor & Francis

    Erose Sthapit

  98. You never know what you will get in an Airbnb: poor communication destroys value for guests

    Article • Current Issues in Tourism, May 2018, Taylor & Francis

    Erose Sthapit

  99. The more the merrier: Souvenir shopping, the absence of choice overload and preferred attributes

    Article • Tourism Management Perspectives, April 2018, Elsevier

    Erose Sthapit

  100. Sharing in the host–guest relationship: perspectives on the Airbnb hospitality experience

    Article • Anatolia, March 2018, Taylor & Francis

    Erose Sthapit

  101. What am I going to do now? Examining choice overload in vacation activities using the familiarity concept

    Article • Scandinavian Journal of Hospitality and Tourism, November 2017, Taylor & Francis

    Erose Sthapit

  102. A netnographic examination of tourists’ memorable hotel experiences

    Article • Anatolia, November 2017, Taylor & Francis

    Erose Sthapit

  103. Memories of gastronomic experiences, savoured positive emotions and savouring processes

    Article • Scandinavian Journal of Hospitality and Tourism, November 2017, Taylor & Francis

    Erose Sthapit

  104. Antecedents of memorable tourism experience related to behavioral intentions

    Article • Psychology and Marketing, November 2017, Wiley

    Erose Sthapit

  105. Value co-creation and co-destruction in the Airbnb sharing economy

    Article • International Journal of Contemporary Hospitality Management, September 2017, Emerald

    Dr Barbara Neuhofer, Jeannette Camilleri, Erose Sthapit

  106. Relative contributions of souvenirs on memorability of a trip experience and revisit intention: a study of visitors to Rovaniemi, Finland

    Article • Scandinavian Journal of Hospitality and Tourism, July 2017, Taylor & Francis

    Erose Sthapit

  107. Exploring tourists’ memorable food experiences: a study of visitors to Santa’s official hometown

    Article • Anatolia, May 2017, Taylor & Francis

    Erose Sthapit

  108. Emotions elicited by local food consumption, memories, place attachment and behavioural intentions

    Article • Anatolia, May 2017, Taylor & Francis

    Erose Sthapit

  109. Activity participation home and away – examining the spillover theory among families on holiday

    Article • Anatolia, April 2017, Taylor & Francis

    Erose Sthapit

  110. Memorable tourism experiences: antecedents and outcomes

    Article • Scandinavian Journal of Hospitality and Tourism, February 2017, Taylor & Francis

    Erose Sthapit

  111. Well-Being of Locals, Tourist Experiences and Destination Competitiveness

    Article • January 2017, Springer Science + Business Media

    Erose Sthapit