All Stories

  1. Towards a better understanding of business competitiveness: Micro, small, and medium enterprises context
  2. The role of psychographic personality traits in shaping marketing strategies for Indonesia's tourism sector
  3. Critical success factors, knowledge management, organizational learning, and financial performance in tourism SMEs
  4. The Impact of Entrepreneurship Education on Entrepreneurial Passion and Behaviour: Evidence from Indonesian MSMEs
  5. Projected Versus Organic: Mapping Destination Image Congruence
  6. Generative AI Chatbot Prompting for Excellent Customer Service in Tourism
  7. The Digital Wanderlust: Exploring How Tourism Short Video Cyberloafing Translates Into Travel Intentions
  8. Adapting the TOURQUAL scale for Accessible Tourism: Assessing Service Quality for People with Physical Disabilities
  9. Longing for Digital‐Free Trips: The Case of a Yoga Retreat
  10. Exploring factors affecting consumers’ revisit intention towards luxury hotels in the post-pandemic era
  11. Food influencers on Instagram: Unveiling the pathways to customer inspiration, perceived value, and eWOM
  12. Demand–supply co-evolution in ethnic homestay tourism: A stakeholder-based, mixed-methods analysis
  13. Sense of security in LGBT+ tourism
  14. Mapping Perceived Service Quality in Tourism Resorts through User-Generated Content
  15. Servant leadership and the innovative service behaviours of hotel employees: a dual-path model
  16. Unpacking Destination Brand Equity: The Influence of Brand Familiarity and Perceived Quality Through Brand Image
  17. Reimagining travel memories: the role of artificial intelligence in shaping tourist experiences
  18. Impulse buying in travel live streaming: A deep learning-based dual-stage PLS-SEM-ANN analysis
  19. Towards a better understanding of food raft entrepreneurs’ ecological behaviour
  20. Towards a better understanding of tourist satisfaction in ethnic-minority villages: A sentiment analysis approach
  21. Tourists’ fresh start mindset in destination marketing
  22. How do spectator-to-spectator negative interactions lead to a less memorable and recommended sport tourism experience through internal attention and involvement?
  23. Investigating hotel sustainability ‘from the top’: insights from hotel marketing consortia managers and sustainability experts
  24. Overcrowding, Risk Perception, and Protective Behaviors: A Study on Tourist Decision‐Making
  25. Can AI improve hotel service performance? A systematic review using ADO-TCM
  26. Exploring the impact of travel vlog attributes on silver tourists’ behavioural intentions: the role of cognitive and emotional resonance
  27. Symmetrical and asymmetrical analyses of hotel guests’ pro-environmental behaviours
  28. Exploring the creativity flow in doctoral education: The case of tourism and hospitality management field
  29. Memorable Whale Watching Tourism Experiences: Insights From the Azores
  30. Perceptions of the quality of tourist and visitor attractions: a comparative survey of tourists and residents
  31. AI colleagues: how AI influences hotel employees’ service performance?
  32. Unveiling the Myth: How Streamer Attractiveness Drives Impulse Buying in Live Streaming
  33. Memorable wellness tourism experiences: antecedents that lead to enjoyable outcomes
  34. Opting for smart hotels: do digital immigrants perceive differently than digital natives do?
  35. Towards a better understanding of enhancing task performance in resort hotels
  36. Scale Development and Validation of Corporate Digital Responsibility—A Consumer Perspective
  37. 'Big-5' Personality Traits and Revisit Intentions: The Mediating Effect of Memorable Tourism Experiences
  38. Leveraging the experiencescape for destination attractiveness: empirical insights from casino resorts
  39. Towards a better understanding of customer satisfaction with shopping mall food courts
  40. Memories are not all positive: Conceptualizing negative memorable food, drink, and culinary tourism experiences
  41. Visual narratives and the tourist gaze: Foreign tourists’ perceptions of rural Iran
  42. Memorable digital-free tourism experiences: Antecedents and outcomes
  43. Memorable wildlife tourism experience: Evidence from the Mole National Park
  44. Bounce-back strategies: Revitalizing the hotel industry post-pandemic
  45. Wellness spa hotel experience: evidence from spa hotel guests in Serbia
  46. Fine dining with the package service: master chefs’ perspectives
  47. Exploring Guests’ Satisfaction and Dissatisfaction with Homestay Experiences: A Netnographic Study of a Rural Tourism Destination in Vietnam
  48. TOURQUAL scale: psychometric properties and internal structure validation
  49. Antecedents of memorable heritage tourism experiences: an application of stimuli–organism–response theory
  50. Antecedents of domestic visitor’s memorable experiences and gender difference: a heritage tourism context
  51. Experience‐driven well‐being and purchase: An alternative model of memorable wine tourism experiences
  52. Remembrance of travels past: creating memorable halal food experiences among non-muslim Chinese tourists
  53. Build trust, they will come: the case of casino high rollers!
  54. Experience-driven well-being: the case of unmanned smart hotels
  55. Value co-destruction in Airbnb: Antecedents and outcomes
  56. Beyond the homestay: Women’s participation in rural tourism development in Mekong Delta, Vietnam
  57. Service Agent Driven Co-Created Caring in Chat-Based Customer Service Encounters
  58. The role of experiential familiarity in shaping hotel-chain competitiveness
  59. Motivations for domestic overnight travel by Finnish disc golfers: a serious-leisure perspective
  60. Future Travel Intentions in Light of Risk and Uncertainty: An Extended Theory of Planned Behavior
  61. Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory
  62. Antecedents and outcomes of memorable wildlife tourism experiences
  63. Examining the antecedents and outcomes of satisfaction in film festival context: Further evidence of validity of the eudaimonic feelings construct
  64. Impact of sustainability communication on German tourists’ willingness to pay for a Finnish cottage holiday
  65. Value co-destruction in tourism and hospitality: a systematic literature review and future research agenda
  66. Capturing eudaimonic feelings in tourism experience: A construct proposal and preliminary empirical evidence
  67. The impact of cruise ship dinescape on travellers’ behaviour
  68. Antecedents and outcomes of memorable volunteer tourism experiences
  69. Towards a better understanding of memorable wellness tourism experience
  70. Memorable Halal Tourism Experience and Its Effects on Place Attachment
  71. Sources of negative memorable experiences: Finnish Airbnb guest perspectives
  72. Memorable nature-based tourism experience, place attachment and tourists’ environmentally responsible behaviour
  73. Sources of Value co-creation, co-destruction and co-recovery at Airbnb in the Context of the COVID-19 Pandemic
  74. Toward a Better Understanding of Memorable Souvenir Shopping Experiences
  75. “Ask Google Assistant Where to Travel” Tourists’ Interactive Experiences With Smart Speakers: An Assemblage Theory Approach
  76. Memorable tourism experience: A review and research agenda
  77. Antecedents and outcomes of memorable halal food experiences of non-Muslim tourists
  78. Airbnb: what determines a memorable experience?
  79. Consumption Motivations, Savored Positive Emotions, and Savoring Processes in Recalling Travel Experiences of Food
  80. Domestic tourists and local food consumption: motivations, positive emotions and savouring processes
  81. Motivational, emotional and memorable dimensions of non-Muslim tourists’ halal food experiences
  82. A new conceptual framework for memorable Airbnb experiences: guests’ perspectives
  83. Use numbers not words! Communicating hotels’ cleaning programs for COVID-19 from the brand perspective
  84. Connections Between Culinary Tourism Experiences and Memory
  85. Spillover effect, positive emotions and savouring processes: Airbnb guests’ perspective
  86. Interactive value formation: drivers and outcomes from Airbnb guests’ perspectives
  87. Negative memorable experience: North American and British Airbnb guests’ perspectives
  88. Tourists’ motivations, emotions and memorable local food experiences
  89. Determinants of the continuance intention of Airbnb users: consumption values, co-creation, information overload and satisfaction
  90. Tourism experiences, memorability and behavioural intentions: a study of tourists in Sardinia, Italy
  91. Extending the memorable tourism experience construct: an investigation of memories of local food experiences
  92. Sources of value co-destruction: Uber customer perspectives
  93. Sources of distrust: Airbnb guests' perspectives
  94. Exploring the dimensions of online destination brand experience: Spanish and North American tourists' perspectives
  95. Exploring the antecedents of value co-creation: guests’ perspectives on Finnish hotels
  96. Exploring the antecedents of value no-creation: Cruise tourists’ perspective
  97. Exploring tourists' memorable hospitality experiences: An Airbnb perspective
  98. My bad for wanting to try something unique: sources of value co-destruction in the Airbnb context
  99. Is there more to the effects of tourists’ local food consumption on post-consumption behaviour?
  100. Towards a better understanding of interactive value formation: Three value outcomes perspective
  101. Antecedents of a memorable hotel experience: Finnish hotels perspective
  102. The memorable souvenir-shopping experience: antecedents and outcomes
  103. Linking accommodation choice, information overload and choice overload
  104. You never know what you will get in an Airbnb: poor communication destroys value for guests
  105. The more the merrier: Souvenir shopping, the absence of choice overload and preferred attributes
  106. Sharing in the host–guest relationship: perspectives on the Airbnb hospitality experience
  107. What am I going to do now? Examining choice overload in vacation activities using the familiarity concept
  108. A netnographic examination of tourists’ memorable hotel experiences
  109. Memories of gastronomic experiences, savoured positive emotions and savouring processes
  110. Antecedents of memorable tourism experience related to behavioral intentions
  111. Value co-creation and co-destruction in the Airbnb sharing economy
  112. Relative contributions of souvenirs on memorability of a trip experience and revisit intention: a study of visitors to Rovaniemi, Finland
  113. Exploring tourists’ memorable food experiences: a study of visitors to Santa’s official hometown
  114. Emotions elicited by local food consumption, memories, place attachment and behavioural intentions
  115. Activity participation home and away – examining the spillover theory among families on holiday
  116. Memorable tourism experiences: antecedents and outcomes
  117. Well-Being of Locals, Tourist Experiences and Destination Competitiveness