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  1. Enhancing Incident Management: Insights from a Case Study at ING

    Article • April 2024, ACM (Association for Computing Machinery)

    Eileen Kapel

  2. On the Difficulty of Identifying Incident-Inducing Changes

    Article • April 2024, ACM (Association for Computing Machinery)

    Eileen Kapel

  3. Incident Prevention Through Reliable Changes Deployment

    Article • May 2023, Institute of Electrical & Electronics Engineers (IEEE)

    Eileen Kapel