All Stories

  1. Lean Six Sigma and Innovation – an exploratory study among UK organisations

    Article • Total Quality Management & Business Excellence, September 2014, Taylor & Francis

    Dr Djoko Setijono

  2. Linking Six Sigma's critical success/hindering factors and organizational change (development)

    Article • International Journal of Lean Six Sigma, November 2012, Emerald

    Dr Djoko Setijono

  3. Guest editorial

    Article • International Journal of Lean Six Sigma, November 2012, Emerald

    Dr Djoko Setijono

  4. Decision support system and the adoption of lean in a Swedish emergency ward

    Article • International Journal of Lean Six Sigma, August 2010, Emerald

    Dr Djoko Setijono

  5. Normal approximation through data replication when estimating DisPMO, DePMO, left‐side and right‐side Sigma levels from non‐normal data

    Article • International Journal of Quality & Reliability Management, March 2010, Emerald

    Dr Djoko Setijono

  6. Value modes effect and analysis (ValMEA): a PLS-based theory validation

    Article • International Journal of Productivity and Quality Management, January 2010, Inderscience Publishers

    Dr Djoko Setijono

  7. A conceptual framework for managing the performance of construction supply chain

    Article • International Journal of Productivity and Quality Management, January 2010, Inderscience Publishers

    Dr Djoko Setijono

  8. Model and principles of stakeholders-oriented quality management based on radical (discontinuous) improvement – a modern re-interpretation of TQM and CWQC?

    Article • International Journal of Quality and Innovation, January 2010, Inderscience Publishers

    Dr Djoko Setijono

  9. The application of modified 'Defect Per Million Opportunities' (DPMO) and sigma level to measure service effectiveness

    Article • International Journal of Six Sigma and Competitive Advantage, January 2009, Inderscience Publishers

    Dr Djoko Setijono

  10. DisPMO and DePMO as six sigma‐based forward‐looking quality performance measures

    Article • The TQM Journal, October 2008, Emerald

    Dr Djoko Setijono

  11. The value of quality improvements

    Article • International Journal of Quality & Reliability Management, March 2008, Emerald

    Dr Djoko Setijono

  12. Customer value as a key performance indicator (KPI) and a key improvement indicator (KII)

    Article • Measuring Business Excellence, June 2007, Emerald

    Dr Djoko Setijono

  13. Selecting Improvement Projects that Add Value to Customers

    Article • Asian Journal on Quality, April 2007, Emerald

    Dr Djoko Setijono

  14. The Added‐Value Metric ‐ A Complementary Performance Measure for Six Sigma and Lean Production

    Article • Asian Journal on Quality, April 2007, Emerald

    Dr Djoko Setijono