All Stories

  1. Aesthetic labour outcome and experience of individuals with tribal marks in Nigeria

    Article • The International Journal of Human Resource Management, August 2023, Taylor & Francis

    Dennis Nickson

  2. ‘He is the customer, I will say yes’: Notions of power, precarity and consent to sexual harassment by customers in the gay tourism industry

    Article • Gender Work and Organization, April 2023, Wiley

    Dennis Nickson

  3. Skill requirements in retail work: the case of high-end fashion retailing

    Article • Work Employment and Society, December 2016, SAGE Publications

    Dennis Nickson

  4. Young at Heart, but What About My Body? Age and Aesthetic Labour in the Hospitality and Retail Industries

    Article • November 2016, Nature

    Dennis Nickson

  5. Subtle Increases in BMI within a Healthy Weight Range Still Reduce Womens Employment Chances in the Service Sector

    Article • PLoS ONE, September 2016, PLOS

    Dennis Nickson

  6. What Do You Think of My Ink? Assessing the Effects of Body Art on Employment Chances

    Article • Human Resource Management, November 2015, Wiley

    Dennis Nickson

  7. Discourse About Workforce Development in Tourism—An Analysis of Public Policy, Planning, and Implementation in Australia and Scotland: Hot Air or Making a Difference?

    Article • Tourism Analysis, November 2014, Cognizant Communication Corporation

    Dennis Nickson

  8. More than a feeling: using hotel room attendants to improve understanding of job quality

    Article • The International Journal of Human Resource Management, August 2014, Taylor & Francis

    Dennis Nickson

  9. ‘Role stretch’: assessing the blurring of teaching and non-teaching in the classroom assistant role in Scotland

    Article • British Educational Research Journal, February 2013, Wiley

    Dennis Nickson

  10. Soft skills and employability: Evidence from UK retail

    Article • Economic and Industrial Democracy, February 2012, SAGE Publications

    Dennis Nickson

  11. Great expectations: gender, looks and lookism at work

    Article • International Journal of Work Organisation and Emotion, January 2012, Inderscience Publishers

    Dennis Nickson

  12. New initiative, old problem: classroom assistants and the under-valuation of women's work

    Article • Industrial Relations Journal, December 2011, Wiley

    Dennis Nickson

  13. A gathering storm: re‐tendering and the voluntary sector workforce

    Article • International Journal of Public Sector Management, October 2011, Emerald

    Dennis Nickson

  14. Giving Miss Marple a Makeover: Graduate Recruitment, Systems Failure, and the Scottish Voluntary Sector

    Article • Nonprofit and Voluntary Sector Quarterly, April 2011, SAGE Publications

    Dennis Nickson

  15. Labour Supply and Skills Demand in Fashion Retailing

    Article • January 2011, Springer Science + Business Media

    Dennis Nickson

  16. Heads, Hearts, and now Bodies: Employee Looks and Lookism at Work

    Article • January 2011, Nature

    Dennis Nickson

  17. Editorial: Aesthetic Labour, Emotional Labour and Masculinity

    Article • Gender Work and Organization, May 2009, Wiley

    Dennis Nickson

  18. ‘Who's Got the Look?’ Emotional, Aesthetic and Sexualized Labour in Interactive Services

    Article • Gender Work and Organization, May 2009, Wiley

    Dennis Nickson

  19. Just ‘Mothers Really’? Role Stretch and Low Pay Amongst Female Classroom Assistants

    Article • January 2009, Springer Science + Business Media

    Dennis Nickson

  20. Labor Process Theory

    Article • August 2008, Taylor & Francis

    Dennis Nickson

  21. A job to believe in: recruitment in the Scottish voluntary sector

    Article • Human Resource Management Journal, December 2007, Wiley

    Dennis Nickson

  22. Employee experience of aesthetic labour in retail and hospitality

    Article • Work Employment and Society, March 2007, SAGE Publications

    Dennis Nickson

  23. Opening Pandora's Box: Aesthetic Labour and Hospitality

    Article • January 2007, Elsevier

    Dennis Nickson

  24. Regulation in Australian hotels: is there a lesson for the UK?

    Article • Employee Relations, November 2006, Emerald

    Dennis Nickson

  25. The importance of attitude and appearance in the service encounter in retail and hospitality

    Article • Managing Service Quality, April 2005, Emerald

    Dennis Nickson

  26. LONE PARENTS, THE NEW DEAL AND THE OPPORTUNITIES AND BARRIERS TO RETAIL EMPLOYMENT

    Article • Policy Studies, March 2005, Taylor & Francis

    Dennis Nickson

  27. Flexible friends? Lone parents and retail employment

    Article • Employee Relations, June 2004, Emerald

    Dennis Nickson

  28. Bringing in the Excluded? Aesthetic labour, skills and training in the 'new' economy

    Article • Journal of Education and Work, June 2003, Taylor & Francis

    Dennis Nickson

  29. The Labour of Aesthetics and the Aesthetics of Organization

    Article • Organization, February 2003, SAGE Publications

    Dennis Nickson

  30. Bringing in the Excluded? Aesthetic labour, skills and training in the 'new' economy

    Article • Journal of Education and Work, January 2003, Taylor & Francis

    Dennis Nickson

  31. From Globalisation to Internationalisation to Americanisation: the Example of ‘Little Americas’ in the Hotel Sector

    Article • January 2001, Nature

    Dennis Nickson

  32. Uncivil aviation: a review of the air rage phenomenon

    Article • International Journal of Tourism Research, January 2001, Wiley

    Dennis Nickson

  33. Aesthetic Labour in Interactive Service Work: Some Case Study Evidence from the ‘New’ Glasgow

    Article • Service Industries Journal, July 2000, Taylor & Francis

    Dennis Nickson

  34. Should smoking in restaurants be banned? The debate so far

    Article • January 2000, Elsevier

    Dennis Nickson

  35. Smoking in the restaurant industry: time for a ban?

    Article • International Journal of Contemporary Hospitality Management, February 1999, Emerald

    Dennis Nickson

  36. Internationalisation and Integration: A Comparison of Manufacturing and Service Firms

    Article • Competition & Change, December 1998, SAGE Publications

    Dennis Nickson

  37. A review of hotel internationalisation with a particular focus on the key role played by American organisations

    Article • Progress in Tourism and Hospitality Research, March 1998, Wiley

    Dennis Nickson

  38. A review of hotel internationalisation with a particular focus on the key role played by American organisations

    Article • Progress in Tourism and Hospitality Research, March 1998, Wiley

    Dennis Nickson

  39. Not part of the family? The limits to managing the corporate way in international hotel chains

    Article • The International Journal of Human Resource Management, January 1998, Taylor & Francis

    Dennis Nickson

  40. Whatever it Takes? Managing `Empowered' Employees and the Service Encounter in an International Hotel Chain

    Article • Work Employment and Society, September 1997, SAGE Publications

    Dennis Nickson

  41. Whatever it Takes? Managing `Empowered' Employees and the Service Encounter in an International Hotel Chain

    Article • Work Employment and Society, September 1997, SAGE Publications

    Dennis Nickson

  42. Human resource issues in travel and tourism.

    Article • CABI Publishing

    Dennis Nickson

  43. Heads, Hearts, and now Bodies

    Article • Nature

    Dennis Nickson