Professor Claire Senot
Professor, Business & Management
My co-authors include
Dr. Anita L Tucker
The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions...
Role of Bottom-Up Decision Processes in Improving the Quality of Health Care Delivery: ...
Production and Operations Management
Process Management Impact on Clinical and Experiential Quality: Managing Tensions Betwe...
Manufacturing & Service Operations Management