All Stories

  1. When to Explain? Exploring the Effects of Explanation Timing on User Perceptions and Trust in AI systems

    Article • September 2024, ACM (Association for Computing Machinery)

    Cheng Chen, Dr S. Shyam Sundar

  2. Is Your Prompt Detailed Enough? Exploring the Effects of Prompt Coaching on Users' Perceptions, Engagement, and Trust in Text-to-Image Generative AI Tools

    Article • September 2024, ACM (Association for Computing Machinery)

    Cheng Chen, Dr S. Shyam Sundar

  3. Do We Trust ChatGPT as much as Google Search and Wikipedia?

    Article • May 2024, ACM (Association for Computing Machinery)

    Cheng Chen, Dr S. Shyam Sundar

  4. Is this AI trained on Credible Data? The Effects of Labeling Quality and Performance Bias on User Trust

    Article • April 2023, ACM (Association for Computing Machinery)

    Dr S. Shyam Sundar, Cheng Chen