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  1. Reevaluating information sharing in supply chain management: a multi-method analysis of integration mechanisms in Brazilian firms

    Article • Benchmarking for Quality Management & Technology, June 2026, Emerald

    Associate Professor Carlos F. Gomes

  2. Organizational agility in the digital age: the role of excellence models in enabling strategic responsiveness

    Article • International Journal of Quality & Reliability Management, May 2026, Emerald

    Associate Professor Carlos F. Gomes

  3. Reassessing business excellence models: the imperative of a process-based capability for business performance

    Article • Total Quality Management & Business Excellence, May 2026, Taylor & Francis

    Associate Professor Carlos F. Gomes

  4. How EFQM Enablers unlock the full potential of TQM

    Article • Total Quality Management & Business Excellence, November 2025, Taylor & Francis

    Associate Professor Carlos F. Gomes

  5. Critical factors for SDG12 success in organizations

    Article • Business Strategy and the Environment, October 2024, Wiley

    Joana Morgado Oliveira, Associate Professor Carlos F. Gomes

  6. Discerning interrelationships among management accounting systems, organizational variables, and managerial performance

    Article • SN Business & Economics, August 2024, Springer Science + Business Media

    Associate Professor Carlos F. Gomes

  7. Understanding how Top Management Influences use of Management Accounting Systems

    Article • International Journal of Accounting Information Systems, June 2024, Elsevier

    Associate Professor Carlos F. Gomes

  8. Digital transformation capabilities leverage sustainable development success through EFQM model

    Article • Business Process Re-engineering &amp Management Journal, May 2024, Emerald

    Joana Morgado Oliveira, Associate Professor Carlos F. Gomes

  9. Excellence models research inception, thematic structure, and new research gaps

    Article • Total Quality Management & Business Excellence, November 2023, Taylor & Francis

    Associate Professor Carlos F. Gomes, Joana Morgado Oliveira

  10. The role of dynamic capabilities on the effectiveness of organizational changes in public sector

    Article • Academia Revista Latinoamericana de Administración, November 2023, Emerald

    Associate Professor Carlos F. Gomes

  11. News perspectives and research opportunities on management accounting.

    Article • Journal of Accounting & Organizational Change, June 2023, Emerald

    Associate Professor Carlos F. Gomes

  12. How to use performance measurement and management systems in changing public organizations?

    Article • Public Money & Management, April 2023, Taylor & Francis

    Associate Professor Carlos F. Gomes

  13. Sistema de gestão e medição de desempenho nas organizações públicas: o efeito mediador das capacidades dinâmicas

    Article • Revista de Gestão e Secretariado (Management and Administrative Professional Review), January 2023, South Florida Publishing LLC

    Associate Professor Carlos F. Gomes

  14. Exploring the Interrelationship Among Management Accounting Systems, Decentralization, and Organizational Performance

    Article • January 2023, Springer Science + Business Media

    Associate Professor Carlos F. Gomes

  15. The emerging organizational role of the maintenance function: a strategic perspective

    Article • Journal of Quality in Maintenance Engineering, August 2020, Emerald

    Associate Professor Carlos F. Gomes

  16. The effectiveness of management accounting systems in SMEs: a multidimensional measurement approach

    Article • Journal of Applied Accounting Research, June 2020, Emerald

    Associate Professor Carlos F. Gomes

  17. Management accounting systems: an organizational competitive performance perspective

    Article • Benchmarking for Quality Management & Technology, June 2020, Emerald

    Associate Professor Carlos F. Gomes

  18. Antecedents and consequences of passenger satisfaction with the airport

    Article • Journal of Air Transport Management, March 2020, Elsevier

    Associate Professor Carlos F. Gomes

  19. Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination

    Article • Tourism Management Perspectives, July 2019, Elsevier

    Associate Professor Carlos F. Gomes

  20. Information technology and the supply chain integration: a business executives' context

    Article • International Journal of Business Information Systems, January 2019, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  21. Towards excellence in managing the public-sector project cycle: a TQM context

    Article • International Journal of Public Sector Management, August 2018, Emerald

    Associate Professor Carlos F. Gomes

  22. Performance measurement practices in airports: Multidimensionality and utilization patterns

    Article • Journal of Air Transport Management, July 2018, Elsevier

    Associate Professor Carlos F. Gomes

  23. Exploring competitive strategic performance consistency in service organizations

    Article • Measuring Business Excellence, May 2018, Emerald

    Associate Professor Carlos F. Gomes

  24. Toward promoting effective strategic performance: the relevance of the alignment of performance measurement and competitive strategic choices

    Article • International Journal of Business Excellence, January 2017, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  25. The role of people in promoting the IT organizational performance

    Article • Personnel Review, August 2016, Emerald

    Associate Professor Carlos F. Gomes

  26. Measuring airport service quality: A multidimensional approach

    Article • Journal of Air Transport Management, June 2016, Elsevier

    Associate Professor Carlos F. Gomes

  27. Performance measurement in airports

    Article • Benchmarking for Quality Management & Technology, May 2016, Emerald

    Associate Professor Carlos F. Gomes

  28. Performance management in Iranian manufacturing organisations: practices and culture

    Article • International Journal of Business Excellence, January 2016, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  29. Changing role of maintenance in business organisations: measurement versus strategic orientation

    Article • International Journal of Production Research, November 2015, Taylor & Francis

    Associate Professor Carlos F. Gomes

  30. Transforming the airport environment in a tourism experience.

    Article • Journal of Air Transport Management, May 2015, Elsevier

    Associate Professor Carlos F. Gomes

  31. A win-win approach to promoting cooperation between business organisations and business education: the role of internships

    Article • International Journal of Process Management and Benchmarking, January 2015, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  32. Toward education and training the human resources: meeting the challenge through a joint-venture process approach between the public and private sectors

    Article • International Journal of Process Management and Benchmarking, January 2015, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  33. Capabilities as components of competitive strategy in the Portuguese service sector

    Article • International Journal of Services and Operations Management, January 2015, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  34. Enhancing organisational performance through information technology: an organisational and social strategic context

    Article • International Journal of Business Information Systems, January 2015, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  35. The influence of demographic factors and risk aversion on tax morale: A multi-group analysis

    Article • European Journal of Research on Education, July 2014, European Journal of Research on Education

    Associate Professor Carlos F. Gomes

  36. Discerning competitive strategy through an assessment of competitive methods

    Article • Service Industries Journal, June 2014, Taylor & Francis

    Associate Professor Carlos F. Gomes

  37. Corporate Sustainability of Service Organizations

    Article • Environmental Quality Management, March 2014, Wiley

    Associate Professor Carlos F. Gomes

  38. An assessment of performance-related practices in service operational settings: measures and utilization patterns

    Article • Service Industries Journal, January 2013, Taylor & Francis

    Associate Professor Carlos F. Gomes

  39. Discerning Interrelationships among the Knowledge, Competencies, and Roles of Project Managers in the Planning and Implementation of Public Sector Projects

    Article • International Journal of Public Administration, April 2012, Taylor & Francis

    Associate Professor Carlos F. Gomes

  40. Improving patients' satisfaction through more effective utilization of operating rooms resources

    Article • Clinical Governance An International Journal, October 2011, Emerald

    Associate Professor Carlos F. Gomes

  41. A systematic benchmarking perspective on performance management of global small to medium‐sized organizations

    Article • Benchmarking for Quality Management & Technology, July 2011, Emerald

    Associate Professor Carlos F. Gomes

  42. A literature review of maintenance performance measurement

    Article • Journal of Quality in Maintenance Engineering, May 2011, Emerald

    Associate Professor Carlos F. Gomes

  43. Toward the promotion of effective performance of entry‐level managers: the case of Portugal

    Article • Competitiveness Review An International Business Journal, May 2011, Emerald

    Associate Professor Carlos F. Gomes

  44. Competitive strategic grouping for hospitals

    Article • The TQM Journal, April 2011, Emerald

    Associate Professor Carlos F. Gomes

  45. Performance measurement practices in manufacturing firms revisited

    Article • International Journal of Operations & Production Management, January 2011, Emerald

    Associate Professor Carlos F. Gomes

  46. Performance management in service operational settings: a selective literature examination

    Article • Benchmarking for Quality Management & Technology, April 2010, Emerald

    Associate Professor Carlos F. Gomes

  47. Assessing operational effectiveness in healthcare organizations: a systematic approach

    Article • International Journal of Health Care Quality Assurance, February 2010, Emerald

    Associate Professor Carlos F. Gomes

  48. Strategic grouping and performance of Portuguese manufacturing firms: a structural equation modelling approach

    Article • International Journal of Business and Systems Research, January 2010, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  49. Benchmarking competitive methods and strategic choices of Portuguese SMEs

    Article • Benchmarking for Quality Management & Technology, October 2009, Emerald

    Associate Professor Carlos F. Gomes

  50. Characteristics of Portuguese Public-Sector Project Managers: Toward Closing the Effectiveness Gap

    Article • Project Management Journal, September 2009, SAGE Publications

    Associate Professor Carlos F. Gomes

  51. Effective managerial performance and education: towards closing the gaps

    Article • International Journal of Continuing Engineering Education and Life-Long Learning, January 2009, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  52. Project management in the context of organizational change

    Article • International Journal of Public Sector Management, August 2008, Emerald

    Associate Professor Carlos F. Gomes

  53. The dimensionality and utilization of performance measures in a manufacturing operational context

    Article • Equal Opportunities International, October 2007, Emerald

    Associate Professor Carlos F. Gomes

  54. The effectiveness of hospitality service operations: measurement and implementation concerns

    Article • International Journal of Contemporary Hospitality Management, October 2007, Emerald

    Associate Professor Carlos F. Gomes

  55. An empirical investigation of manufacturing performance measures utilization

    Article • International Journal of Productivity and Performance Management, March 2007, Emerald

    Associate Professor Carlos F. Gomes

  56. An assessment of the key success factors of manufacturing performance from the perspective of external decision-makers

    Article • International Journal of Business and Systems Research, January 2007, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  57. An investigation of information availability and sharability for organisational performance measures

    Article • International Journal of Business Information Systems, January 2007, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  58. The measurement of operational performance effectiveness: an innovative organisational approach

    Article • International Journal of Business Innovation and Research, January 2007, Inderscience Publishers

    Associate Professor Carlos F. Gomes

  59. Key performance factors of manufacturing effective performance

    Article • The TQM Journal, July 2006, Emerald

    Associate Professor Carlos F. Gomes

  60. Performance measurement practices in manufacturing firms: an empirical investigation

    Article • Journal of Manufacturing Technology Management, February 2006, Emerald

    Associate Professor Carlos F. Gomes

  61. A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research

    Article • Journal of Manufacturing Technology Management, September 2004, Emerald

    Associate Professor Carlos F. Gomes

  62. An examination of manufacturing organizations' performance evaluation

    Article • International Journal of Operations & Production Management, May 2004, Emerald

    Associate Professor Carlos F. Gomes

  63. ENHANCING CUSTOMER RESPONSIVENESS: THE IMPACT OF OPERATIONAL SEQUENCING RULES

    Article • Competitiveness Review An International Business Journal, February 2003, Emerald

    Associate Professor Carlos F. Gomes