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  1. Impact of frontline employees’ perceived benefits of artificial intelligence on AI adoption and job engagement: A meta-analysis

    Article • International Journal of Hospitality Management, February 2026, Elsevier

    Anne Rachelle Castaneda

  2. Frontline employees in an AI-integrated workplace: current perspectives and future research landscapes

    Article • Journal of Service Theory and Practice, May 2025, Emerald

    Anne Rachelle Castaneda