All Stories

  1. Improvised Marketing Interventions in Social Media
  2. Blinds up or down?
  3. Unraveling the Customer Education Paradox
  4. Why recommend a brand face‐to‐face but not on Facebook? How word‐of‐mouth on online social sites differs from traditional word‐of‐mouth
  5. From brand aversion or indifference to brand attachment: Authors' response to commentaries to Park, Eisingerich, and Park's brand attachment–aversion model
  6. Attachment–aversion (AA) model of customer–brand relationships