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  1. Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots

    Article • ACM Transactions on Computer-Human Interaction, April 2022, ACM (Association for Computing Machinery)

    Ana Paula Chaves

  2. The Power of Bots

    Article • Proceedings of the ACM on Human-Computer Interaction, November 2018, ACM (Association for Computing Machinery)

    Ana Paula Chaves

  3. Software Platforms for Smart Cities

    Article • ACM Computing Surveys, January 2018, ACM (Association for Computing Machinery)

    Marco A Gerosa, Dejan Milojicic, Fabio Kon, Ana Paula Chaves