All Stories

  1. Co-creating Through Robotic Process Automation – The Role of Consultants in a Public Sector Automation Journey
  2. Why is it Difficult to Implement Robotic Process Automation?
  3. Creating Local Government Innovation
  4. Coordinating Public E-services - Investigating Mechanisms and Practices in a Government Agency
  5. Managing the development of e-ID in a public e-service context
  6. Constructing identities – professional use of eID in public organisations
  7. Introducing public sector eIDs: The power of actors’ translations and institutional barriers