Montpellier Research in Management
Professor, Business & Management
Should I stay or should I go? Customers’ reactions faced with the deterioration of a bu...
Journal of Business and Industrial Marketing
Eye for an eye
European Journal of Marketing
The impact of salespeople's relational behaviors and organizational fairness on custome...
Journal of Retailing and Consumer Services
Does Loyalty Make Customers Blind? The Impact of Relationship Quality on Channel Member...
Journal of Business-to-Business Marketing