What is it about?

We studied workplace factors associated with reporting reasonable workload among behavioral health providers within the Veterans Health Administration. We found that having attainable performance goals and being able to schedule patients as frequently as needed were most strongly related to reporting reasonable workload.

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Why is it important?

Healthcare leadership may consider focusing resources on initiatives that support behavioral health provider autonomy to schedule patients at their desired frequency and develop attainable performance goals.

Perspectives

It was a pleasure to write this paper with my team of collaborators and I am grateful for the opportunity as a project manager. Our first paper stemming from this grant found that self-reported reported workload was consistently associated with lower burnout, so it was a logical next step to investigate the factors associated with having reported reasonable workload. I look forward to continuing to evaluate provider burnout through qualitative assessments as part of this grant.

Jennifer Burgess
VA Center for Clinical Management Research

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This page is a summary of: The Importance of Autonomy and Performance Goals in Perceived Workload Among Behavioral Health Providers, Psychiatric Services, March 2024, American Psychiatric Association,
DOI: 10.1176/appi.ps.20230406.
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Contributors

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